topic Software update in Support

Software update

jpeg1014 — Tue, 01 Aug 2023 16:47:12 GMT

Could someone tell me why is there a software update in my running services even tho there is no software update?

Re: Software update

pham_hni — Tue, 01 Aug 2023 18:32:01 GMT

Since you have Automatic updates on wifi connection turned on, it had to be running constantly

Re: Software update

TeamGalaxyDD — Wed, 02 Aug 2023 05:50:42 GMT

Hey jpeg1014,

This is a background service that handles checking with the update servers to see if your device has a pending software update. We advise letting it do its thing so you'll always be first to know if you have something new for your Galaxy!

Re: Software update

TeamGalaxyRene — Thu, 03 Aug 2023 04:37:42 GMT

Hello jpeg1014,

In addition to our dear Samsung member and moderator's replies, please ensure that your device is having sufficient battery at least >75% power and connected to Wi-Fi before proceeding with the software update(s).

Should you need further assistance and guidance, you may contact us via our Samsung Customer Care support channels below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.

Stay safe and have a nice day ahead! Thanks for contacting Samsung.