topic Re: Galaxy Watch 4: Recent software update caused some functions not to work in Support

Galaxy Watch 4: Recent software update caused some functions not to work

Yoshino9 — Thu, 21 Sep 2023 02:56:21 GMT

Hi there!

I recently updated my smartwatch's software, however I came across a problem wherein I have to be connected to a wifi for the watch to be fully connected to my phone. Whenever I am not connected to a wifi or data, there's an icon in my that shows that I am disconnected from my phone.

Further, it also shows on my phone that my smartwatch is only connected for calls. Hence, I cannot receive any notifications for incoming messages.

This wasn't the case before the update.

Has anyone experienced this as well with their Galaxy Watch 4?

Re: Galaxy Watch 4: Recent software update caused some functions not to work

TeamGalaxyDD — Thu, 21 Sep 2023 03:00:41 GMT

Hey Yoshino9,

Have you tried re-pairing your watch?

Re: Re: Galaxy Watch 4: Recent software update caused some functions not to work

Yoshino9 — Thu, 21 Sep 2023 03:18:58 GMT

Hi, yes. Unfortunately, nothing has changed.

Re: Galaxy Watch 4: Recent software update caused some functions not to work

Yoshino9 — Thu, 21 Sep 2023 03:49:44 GMT

Issue

Re: Galaxy Watch 4: Recent software update caused some functions not to work

fruit_user — Thu, 21 Sep 2023 14:39:31 GMT

The only issue I experience after the One UI Watch 5 is the 'Raise wrist to wake' feature became inconsistent. Other than that, I have no problems. GW4 user here