https://r1.community.samsung.com/t5/support/help-me-please/m-p/30471720#M14633 <P>I totally understand your frustration, <SPAN class="UserName lia-user-name lia-user-rank-Beginner-Level-1 lia-component-message-view-widget-author-username"><A id="link_0" class="lia-link-navigation lia-page-link lia-user-name-link" href="https://r1.community.samsung.com/t5/user/viewprofilepage/user-id/145223473" target="_self" aria-label="View Profile of Asha1990"><SPAN class="">Asha1990</SPAN></A></SPAN>! If you’ve exhausted all password attempts, the next step would be to try unlocking the phone through Samsung’s official tools. You can try using the Find My Mobile service if you have it set up, which might allow you to unlock the phone remotely. If that’s not an option, visiting a service center might be necessary to help recover the data. For a more detailed guide on how to proceed, check out this <A href="https://www.samsung.com/uk/support/mobile-devices/i-cant-unlock-my-device/?srsltid=AfmBOorwsDGZKn8Gw9Ks9u3elFStuzwZi2w5CbJs0GPH1xVItnlVEG08" target="_self">guide</A>.</P> <P><SPAN>You can find the nearest service center to you here: </SPAN><A class="waffle-rich-text-link" href="http://smsng.co/SCLocator-SM" target="_blank">http://smsng.co/SCLocator-SM</A><SPAN> <span class="lia-unicode-emoji" title=":round_pushpin:">📍</span></SPAN></P> Wed, 04 Dec 2024 10:01:15 GMT TeamGalaxyBianx 2024-12-04T10:01:15Z https://r1.community.samsung.com/t5/support/help-me-please/m-p/30345104#M14602 <P>Hello all,</P><P>I forgot the 'after restart password' of My M12 phone. I could not use it for 7 months because of charging issue. Now it is fixed but I cannot unlock the phone. I want to recover the data because it was not backed up. I tried many attempts. Kindly give me suggestions. Thank you.</P> Mon, 25 Nov 2024 20:07:35 GMT https://r1.community.samsung.com/t5/support/help-me-please/m-p/30345104#M14602 Asha1990 2024-11-25T20:07:35Z https://r1.community.samsung.com/t5/support/help-me-please/m-p/30471720#M14633 <P>I totally understand your frustration, <SPAN class="UserName lia-user-name lia-user-rank-Beginner-Level-1 lia-component-message-view-widget-author-username"><A id="link_0" class="lia-link-navigation lia-page-link lia-user-name-link" href="https://r1.community.samsung.com/t5/user/viewprofilepage/user-id/145223473" target="_self" aria-label="View Profile of Asha1990"><SPAN class="">Asha1990</SPAN></A></SPAN>! If you’ve exhausted all password attempts, the next step would be to try unlocking the phone through Samsung’s official tools. You can try using the Find My Mobile service if you have it set up, which might allow you to unlock the phone remotely. If that’s not an option, visiting a service center might be necessary to help recover the data. For a more detailed guide on how to proceed, check out this <A href="https://www.samsung.com/uk/support/mobile-devices/i-cant-unlock-my-device/?srsltid=AfmBOorwsDGZKn8Gw9Ks9u3elFStuzwZi2w5CbJs0GPH1xVItnlVEG08" target="_self">guide</A>.</P> <P><SPAN>You can find the nearest service center to you here: </SPAN><A class="waffle-rich-text-link" href="http://smsng.co/SCLocator-SM" target="_blank">http://smsng.co/SCLocator-SM</A><SPAN> <span class="lia-unicode-emoji" title=":round_pushpin:">📍</span></SPAN></P> Wed, 04 Dec 2024 10:01:15 GMT https://r1.community.samsung.com/t5/support/help-me-please/m-p/30471720#M14633 TeamGalaxyBianx 2024-12-04T10:01:15Z