topic Re: PLEASE HELP!!:How to acces older samsung cloud backup not the new one? in Support

PLEASE HELP!!:How to acces older samsung cloud backup not the new one?

Djm78 — Thu, 10 Feb 2022 15:48:08 GMT

Hi I factory erased my phone and while setting up my settings and samsung account, I accidentally backed up my phone and now I can't restore my backup because it is overwritten I think. Is there a way to access that old backup because I literally have a blank phone right now with no contacts, notes, you name it, which kinda **bleep**. PLEASE HELP!!

Re: PLEASE HELP!!:How to acces older samsung cloud backup not the new one?

Bern2Hell — Thu, 10 Feb 2022 16:49:11 GMT

If I'm correct Samsung Cloud is no longer available. As they asked their users to transfer to Microsoft OneDrive already.

Re: PLEASE HELP!!:How to acces older samsung cloud backup not the new one?

butete — Thu, 10 Feb 2022 21:09:20 GMT

Sadly if you had over written the backup the old backup is deleted

Re: PLEASE HELP!!:How to acces older samsung cloud backup not the new one?

joowdx — Thu, 10 Feb 2022 22:40:53 GMT

Try checking up your Google Account. You might have some backup available there...

Re: PLEASE HELP!!:How to acces older samsung cloud backup not the new one?

EllisKai — Fri, 11 Feb 2022 04:26:58 GMT

I can't think of a way to access pervious overwritten Samsung cloud backup version.

I use google for contact and calendar account so I can access it even without my phone.

If you have an older phone and that still has the backup available maybe you can start from there if there's not much of a difference in files and settings.

Re: PLEASE HELP!!:How to acces older samsung cloud backup not the new one?

fruit_user — Fri, 11 Feb 2022 08:14:57 GMT

Try to restore your new backup, from what I know, it updates the old backup with the new one (like adding the new contacts that are not backup yet) not overwriting it, but I'm not sure.