https://r1.community.samsung.com/t5/support/encrypted/m-p/16488754#M3153 Oh then you should be able to decrypt it Thu, 21 Apr 2022 16:02:55 GMT pham_hni 2022-04-21T16:02:55Z https://r1.community.samsung.com/t5/support/encrypted/m-p/16487985#M3148 <P>Can anyone help me.. my microsd card was encryted on my Samsung Galaxy A71. but when I want to decrypt it.. the button for decrypt is not activated... I can't recover now my files on my microsd card. Those pictures and videos are all important to me...&nbsp;</P><P>I copied my pictures and videos on my laptop but since it is encrypted.. it won't open... can anyone please help me....&nbsp;</P><P>Thank you...</P> Thu, 21 Apr 2022 14:37:09 GMT https://r1.community.samsung.com/t5/support/encrypted/m-p/16487985#M3148 22Jorge 2022-04-21T14:37:09Z https://r1.community.samsung.com/t5/support/encrypted/m-p/16488451#M3149 did you use the encryption native to android or did you used as app for encryption? Thu, 21 Apr 2022 15:20:46 GMT https://r1.community.samsung.com/t5/support/encrypted/m-p/16488451#M3149 butete 2022-04-21T15:20:46Z https://r1.community.samsung.com/t5/support/encrypted/m-p/16488618#M3150 Ok, did you encrypt it with a third party app?? Thu, 21 Apr 2022 15:43:10 GMT https://r1.community.samsung.com/t5/support/encrypted/m-p/16488618#M3150 pham_hni 2022-04-21T15:43:10Z https://r1.community.samsung.com/t5/support/encrypted/m-p/16488699#M3151 I used the native to android. The one on its setting under Biometrics and security Thu, 21 Apr 2022 15:54:13 GMT https://r1.community.samsung.com/t5/support/encrypted/m-p/16488699#M3151 22Jorge 2022-04-21T15:54:13Z https://r1.community.samsung.com/t5/support/encrypted/m-p/16488706#M3152 No just from the phone settings Thu, 21 Apr 2022 15:54:37 GMT https://r1.community.samsung.com/t5/support/encrypted/m-p/16488706#M3152 22Jorge 2022-04-21T15:54:37Z https://r1.community.samsung.com/t5/support/encrypted/m-p/16488754#M3153 Oh then you should be able to decrypt it Thu, 21 Apr 2022 16:02:55 GMT https://r1.community.samsung.com/t5/support/encrypted/m-p/16488754#M3153 pham_hni 2022-04-21T16:02:55Z https://r1.community.samsung.com/t5/support/encrypted/m-p/16491204#M3155 setting your expectation something went wrong kaya nagkaganyan considered your data lost, long shot you need to use card reader and via pc Thu, 21 Apr 2022 22:21:26 GMT https://r1.community.samsung.com/t5/support/encrypted/m-p/16491204#M3155 butete 2022-04-21T22:21:26Z https://r1.community.samsung.com/t5/support/encrypted/m-p/16495477#M3166 <P>Yes I could have decrypted it on the settings also but the decrypt button is not activated..I don't know why it is not enabled that is why&nbsp; I can't click/tap it.....&nbsp;</P><P>I don't know what to do..&nbsp; all my files are so important...</P><P>maybe you can or you may know someone how to decrypt even using a computer....</P> Fri, 22 Apr 2022 05:03:12 GMT https://r1.community.samsung.com/t5/support/encrypted/m-p/16495477#M3166 22Jorge 2022-04-22T05:03:12Z https://r1.community.samsung.com/t5/support/encrypted/m-p/16495491#M3167 <P>do you know how to decrypt using a pc?</P><P>&nbsp;</P> Fri, 22 Apr 2022 05:04:35 GMT https://r1.community.samsung.com/t5/support/encrypted/m-p/16495491#M3167 22Jorge 2022-04-22T05:04:35Z https://r1.community.samsung.com/t5/support/encrypted/m-p/16495497#M3168 <P>how can i recover my files?</P> Fri, 22 Apr 2022 05:05:15 GMT https://r1.community.samsung.com/t5/support/encrypted/m-p/16495497#M3168 22Jorge 2022-04-22T05:05:15Z https://r1.community.samsung.com/t5/support/encrypted/m-p/16495533#M3169 long shot use card reader, plug it to pc and use a data recovery software Fri, 22 Apr 2022 05:09:08 GMT https://r1.community.samsung.com/t5/support/encrypted/m-p/16495533#M3169 butete 2022-04-22T05:09:08Z https://r1.community.samsung.com/t5/support/encrypted/m-p/16495670#M3170 Try putting it on a different phone Fri, 22 Apr 2022 05:26:18 GMT https://r1.community.samsung.com/t5/support/encrypted/m-p/16495670#M3170 pham_hni 2022-04-22T05:26:18Z