topic Re: Re: How do I stop apps from being disabled automatically? in Support

How do I stop apps from being disabled automatically?

Djm78 — Thu, 09 Jun 2022 14:26:02 GMT

Whenever I go opening some apps, it takes me to Google play store and there I need to enable the app to open which is time consuming.

Re: How do I stop apps from being disabled automatically?

fruit_user — Thu, 09 Jun 2022 14:43:40 GMT

I think you need to remove those apps from Deep Sleep list. I noticed apps that is put to deep sleep is marked disabled but you can still use them normally, but Play Store won't auto update them cause its marked as disabled.

Re: How do I stop apps from being disabled automatically?

SamsungRightCare — Fri, 10 Jun 2022 04:36:51 GMT

Hi, Djm78!

Red0902 is right. You might need to remove those apps from the Deep Sleep list if you toggled on "Put unused apps to sleep." Moreover, you can also check if the Auto Disable Unused Apps feature is enabled. You can disable it through Settings > Device Care > Battery > tap the 3-dot menu and select the Settings option > toggle Auto Disable Unused Apps off.

Re: Re: How do I stop apps from being disabled automatically?

Djm78 — Fri, 10 Jun 2022 07:07:07 GMT

I'm on one ui 4.1 and there is no 3-dot menu

Re: Re: How do I stop apps from being disabled automatically?

SamsungRightCare — Fri, 10 Jun 2022 08:24:45 GMT

Apologies, Djm78. 🙏 I meant the menu button at the top right corner. But if you still don't have that, you can also try removing apps from the Deep Sleep list, as Red0902 mentioned.

Re: Re: How do I stop apps from being disabled automatically?

fu_sam — Thu, 20 Jun 2024 20:16:31 GMT

And there is still no menu and no option for this.

Does Samsung Support even know their own devices? I have essential apps being disabled by policies I never agreed to, on your very expensive phones.

Maybe this has changed in the last 18 months; I'm on an S21 with latest updates in 2024.

How do I prevent Samsung from deciding yourselves what apps I do and do not want enabled?

Re: How do I stop apps from being disabled automatically?

mjp001 — Mon, 16 Dec 2024 10:56:59 GMT

it is android that is doing this, not Samsung. There is no option to switch it off universally.