topic Where is Sam? in Support

Where is Sam?

Anonymous — Sun, 21 Aug 2022 20:34:12 GMT

My sim port , sim cards, signals, programs, email accounts, and most of all direct servers were out of privacy due to unstabke mobile internet subscription in internet. The public wifi connection and former sim cards device program were i been using was governing and corrupting all my credits, load and rewards,especially my programs . Since i am using a pastpaid mobile sim catd/device now, even i hace subscription, there was no internet connection and private mobile data network operator.

Re: Where is Sam?

SamsungRightCare — Mon, 22 Aug 2022 00:17:19 GMT

Hello Bulate50,

I've read your comments and do understand your anxiety. Don't worry, we are here to assist you.

Before I recommend you to visit our Samsung Authorized Service Center, you may want to check your Network Service Provider by calling from another device and ask their customer service about the status of your postpaid mobile SIM card and device, along with the signal in your coverage area.

If the solutions provided by your Mobile Network Service Provider has not yet solved your problem, please go to the nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/contact/

Hope you find this content helpful and your problem gets solved.

Re: Where is Sam?

butete — Mon, 22 Aug 2022 00:18:24 GMT

check your apn ,most likely its still on thr pepaid settings