topic Re: Please help in Support

Please help

shims241819 — Mon, 19 Sep 2022 13:44:37 GMT

Hello po. Bakit po kaya everytime na bibili ako ng theme or font sa Galaxy Store laging "Couldn't complete registration" ang lumalabas? Nahihirapan din ako iregister bank account ko sa Samsung Pay. Pareho kami ng sister ko na Galaxy a32 ang unit, same din kami problem. Any tips po?

TIA.

Re: Please help

butete — Mon, 19 Sep 2022 13:48:24 GMT

is galaxy store uptodate

Re: Re: Please help

shims241819 — Mon, 19 Sep 2022 13:57:04 GMT

Yes. Latest version is installed.

Re: Re: Re: Please help

butete — Mon, 19 Sep 2022 13:59:28 GMT

strongly suggest send error report with screenshot

Re: Please help

shims241819 — Mon, 19 Sep 2022 14:04:32 GMT

Tinry ko na po pero wala naman update ang samsung. 😥

Re: Re: Please help

summeRamirez — Tue, 20 Sep 2022 01:17:18 GMT

When did you send the error report? Sometimes it takes a while for them to respond.

Re: Please help

Timmyrose — Tue, 20 Sep 2022 02:42:49 GMT

Just make a follow up if you have sent the report already. Hope it will get fix

Re: Please help

SamsungRightCare — Tue, 20 Sep 2022 03:26:17 GMT

Hello shims1819,

We hear and thank you for bringing up your issue regarding your difficulty encountered while trying to register your bank details in Samsung Pay.

The reason why you cannot complete your bank registration is that Samsung Pay is not yet available in the Philippines.

For further assistance, you may contact us on the online Samsung support channels below.

https://www.samsung.com/ph/support/contact/#onlinesupport

https://samsung-livechat.sprinklr.com/seao/ph/index.html

Or Contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

84222111 [All Product, Landline]

Daily (8:00 AM to 8:00 PM)

Hope this content is helpful.