topic Re: Re: Re: Re: Note 10+ Battery performance (Android 12) in Support

Note 10+ Battery performance (Android 12)

Albertoklein — Mon, 28 Nov 2022 12:14:29 GMT

Hi Everyone.

Am I the only one who seems to have a fast battery drain after Android 12 update? . Screen on Time (SOT) . 3-4 HRS. So disappointing . I wish I didn't upgrade the software. My battery life was stable back then when I got the Android 11.

By the way my unit is the Exynos Version, Smart Locked.

Re: Note 10+ Battery performance (Android 12)

butete — Mon, 28 Nov 2022 21:14:49 GMT

have you wiped cache partition

Re: Re: Note 10+ Battery performance (Android 12)

Albertoklein — Mon, 28 Nov 2022 23:35:24 GMT

I haven't . How to?

Re: Re: Re: Note 10+ Battery performance (Android 12)

butete — Mon, 28 Nov 2022 23:40:11 GMT

follow the video
https://youtu.be/tWBrgKKJpCI

Re: Re: Re: Re: Note 10+ Battery performance (Android 12)

Albertoklein — Mon, 28 Nov 2022 23:43:48 GMT

Thanks. But does work on a non rooted device?

Re: Re: Re: Re: Re: Note 10+ Battery performance (Android 12)

butete — Mon, 28 Nov 2022 23:54:09 GMT

it outside the os bbasically its on recovery menu, every update i got to my device i wipe cache partition

Re: Re: Re: Re: Re: Re: Note 10+ Battery performance (Android 12)

Albertoklein — Mon, 28 Nov 2022 23:56:55 GMT

Thanks! Will definitely try this one .

Re: Note 10+ Battery performance (Android 12)

TeamGalaxyRene — Tue, 29 Nov 2022 02:50:28 GMT

Hello Albertoklein,

Sorry to hear that, about your unpleasant experience with Samsung Galaxy Note 10+ having issues with fast battery drain after an Android 12 software update and we apologize for the inconvenience.

As you may be aware, Batteries are consumables, and their lifespans are affected by their usage patterns and environments.

Your Samsung Galaxy Note 10+ has Li-Ion 4300 mAh, non-removable battery type.

Following are some basic steps to troubleshoot and tips to ensure your device battery life last longer.

A) First, ensure that your device is up-to-date with the latest Software updates.

Settings > About Phone > Software Updates > Download and Install > Follow On-screen instructions.

B) Quick Fixes to save battery.

Switch to Standard Refresh Rate
Lower Screen Resolution to FHD+
Adjust Screen Brightness and Screen Timeout
Disable 5G Connection when needed
Limit Push Notifications
Put Unused Apps to Sleep
Enable Power Saving Mode
Close all apps running in the background

C) Optimize using Battery and Device care.

Step 1. Go to Settings.

Step 2. Select Battery and device care.

Step 3. Tap Optimize now.

D) For more Samsung Galaxy Battery Optimization Tips, you may click the link below.

https://www.samsung.com/ph/support/galaxy-battery/optimization/

Note : If you find yourself charging your phone too often, and your battery life has noticeably diminished, visit your nearest service center.

https://www.samsung.com/ph/support/service-center/

For further assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html

https://www.samsung.com/ph/support/contact/#onlinesupport

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)