topic Re: Re: Re: Re: Battery Replacement Experience in Support

Battery Replacement Experience

Albertoklein — Wed, 30 Nov 2022 23:13:17 GMT

Hello. Does anyone here have experience replacing their phones Battery at Samsung Services Center? Any feedbacks?

I'm having second thoughts because they said it took almost a month until you'll get your phone at the service center.

Re: Battery Replacement Experience

Vinything — Wed, 30 Nov 2022 23:37:03 GMT

It'll take only 3-4hrs in service centers to replace your battery

Re: Battery Replacement Experience

butete — Wed, 30 Nov 2022 23:37:33 GMT

so far no issues when the battery of s20u was replaced last 2021

Re: Re: Battery Replacement Experience

Albertoklein — Wed, 30 Nov 2022 23:40:26 GMT

Ohh. But why did the agent at our local service center here told me that it will take a month or so. And then they will inform me once my unit is okay

Re: Re: Battery Replacement Experience

Albertoklein — Wed, 30 Nov 2022 23:40:56 GMT

Ilang days po nakuha mo device mo sir? At magkano po na gastos mo?

Re: Re: Re: Battery Replacement Experience

Vinything — Wed, 30 Nov 2022 23:44:27 GMT

could be due to replacement part's (battery) availability

Re: Re: Re: Re: Battery Replacement Experience

Albertoklein — Wed, 30 Nov 2022 23:47:04 GMT

Thanks . I'm having second thought but its a service center so I try my luck .

Re: Re: Re: Battery Replacement Experience

butete — Wed, 30 Nov 2022 23:48:20 GMT

bali aug 19 asa service center, aug 24 pickup na

Re: Re: Re: Re: Re: Battery Replacement Experience

butete — Wed, 30 Nov 2022 23:49:35 GMT

yep tama si @TechTalker availabikity nung sa province situated mangagaling sa manila kaya it does take time

Re: Re: Re: Re: Re: Re: Battery Replacement Experience

Albertoklein — Wed, 30 Nov 2022 23:55:51 GMT

Yes. I'm from Mindanao by the way. Kaya siguro. Safe naman po diba kung sa kanila talaga mag pa replace? Baka kc may mga parts na e replace ng technician aside sa battery.

Re: Re: Re: Re: Re: Re: Re: Battery Replacement Experience

butete — Wed, 30 Nov 2022 23:58:31 GMT

yes 100% safe

Re: Re: Re: Re: Re: Re: Re: Re: Battery Replacement Experience

Albertoklein — Thu, 01 Dec 2022 00:00:48 GMT

Thank you po. Will try!

Re: Battery Replacement Experience

R-jay09 — Thu, 01 Dec 2022 01:14:38 GMT

They charge me over half of the price of my phone, 8k i think 🥺

Re: Re: Battery Replacement Experience

Albertoklein — Thu, 01 Dec 2022 01:16:46 GMT

What???? That's to pricey . Ano unit gamit nyo po?

Re: Re: Re: Battery Replacement Experience

R-jay09 — Thu, 01 Dec 2022 01:36:08 GMT

Actually, battery is not the issue eh, kung di ung screen kasi nag black out, dinala ko sa service center na malapit samen, upon checking sa unit ko sabi papalitan yung lcd same as battery and some y connectors which is worth almost 8k, sabi by default ganon talaga raw kapag nasira ang lcd kasamang papalitan ang battery idunu kung totoo o pineperahan lang ako since maingat ako sa cellphone ko kaya I'm pretty sure that my phone's battery is in good condition kaya no choice na ako, btw my phone is Samsung A50 and i bought it for 15,999 😮‍💨

Re: Re: Re: Re: Battery Replacement Experience

Albertoklein — Thu, 01 Dec 2022 01:40:27 GMT

Oohhh too bad. Okay pala battery mo . Tapos lcd ang papalitan. Basta LCD po, given napo na mahal talaga yun . Pero the batter part, di ako sure bat dapay kasama pa papalitan battery since okay pa naman .

Yun sa akin, Battery lang kc gusto kong papalitan ehh . Kaya yun lng, medjo I'm second thoughts pa kc baka dami na din papalitan kahit battery lang gusto ko .

Re: Battery Replacement Experience

TeamGalaxyRene — Thu, 01 Dec 2022 06:04:03 GMT

Thank you, Albertoklein, for your inquiry and sharing your service center experience here, while the battery of your Samsung Galaxy device is up for replacement.

Repair duration depends on the customer & service center's location, logistics, spares availability, extent of damages since LCD & Battery comes in one assembly, post-repair testing, observations, & other services.

Samsung Galaxy Screen & Battery Assembly

Rest assured that our Samsung Engineers and Technicians are competent enough to technically assess your Samsung Galaxy device in order to find out the extent of the device's parts, wear and tear. As well as, they can offer solutions to restore your Samsung Galaxy device at optimum performance.

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html

https://www.samsung.com/ph/support/contact/#onlinesupport

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

84222111 [All Product, Landline]

Daily (8:00am to 8:00pm)

Re: Battery Replacement Experience

jamesrred — Thu, 01 Dec 2022 05:19:32 GMT

I have mine replaced from official service centers. It's convenient, original, and hassle-free. It usually takes half a day in my case.

Re: Re: Battery Replacement Experience

Albertoklein — Thu, 01 Dec 2022 06:04:32 GMT

Wow. That was fast . Thanks for the feedback . Will try to replace mine as well.