topic Re: Re: Camera / Auto Rotate Orientation bug not fixed in Support

Camera / Auto Rotate Orientation bug not fixed

-Vlad- — Sat, 26 Nov 2022 06:26:14 GMT

Wondering if there will be a fix here. Im starting to hate my S21 plus

Re: Camera / Auto Rotate Orientation bug not fixed

ProCo — Sat, 26 Nov 2022 06:31:33 GMT

Good day! -Vlad-, take it easy. Here are the steps that you can follow toy help your concern.

Fix Auto-Rotate Issues by Restarting Your Android Phone.

Turn On Screen Rotation From Android Settings.

Use the In-App Screen Rotation Option.

Don't Touch Your Phone's Screen.

Recalibrate Your Phone Sensors to Fix the Auto-Rotate Issue.

I hopw this steps will ease your worries. Keep safe!

Re: Re: Camera / Auto Rotate Orientation bug not fixed

-Vlad- — Sat, 26 Nov 2022 08:22:04 GMT

You mean *#0*#? Restarting the phone only temporarily fixes the issue.

Re: Camera / Auto Rotate Orientation bug not fixed

TeamGalaxyRene — Mon, 28 Nov 2022 07:52:24 GMT

Hello -Vlad-,

Thank you for your feedback. We appreciate your suggestions and appreciate the time and effort you put in to share your valuable comments. This helps us improve our products, apps, and services towards enhancing your Samsung Galaxy experience.

You can submit an error report through Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Settings/System".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html

https://www.samsung.com/ph/support/contact/#onlinesupport

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Hope this content is helpful and your device's problem gets solved.

Re: Re: Camera / Auto Rotate Orientation bug not fixed

-Vlad- — Mon, 28 Nov 2022 08:41:04 GMT

Will there be a new patch to fix this?

Re: Re: Camera / Auto Rotate Orientation bug not fixed

-Vlad- — Mon, 28 Nov 2022 08:42:39 GMT

I've sent my reports after one ui 5 update and all the solutions aren't working. The solution is a patch. This issue never happened before the one ui update. Or can i just downgrade my one ui.?

Re: Camera / Auto Rotate Orientation bug not fixed

markvincent — Mon, 28 Nov 2022 13:08:02 GMT

Same with me after the update😔

Re: Camera / Auto Rotate Orientation bug not fixed

maia0425 — Sat, 10 Dec 2022 12:47:19 GMT

Same here. Camera is auto rotating.

Re: Camera / Auto Rotate Orientation bug not fixed

pacificyouth — Sat, 17 Dec 2022 08:32:08 GMT

Its going to take them an ENTIRE YEAR for them to fix it

Re: Re: Re: Camera / Auto Rotate Orientation bug not fixed

RoosterLibra — Sun, 08 Jan 2023 12:40:14 GMT

Yes. I have the same issue with my camera rotating in the opposite direction. Restarting the phone 5x a day is not a solution.

Re: Re: Camera / Auto Rotate Orientation bug not fixed

RoosterLibra — Sun, 08 Jan 2023 12:40:58 GMT

What do we doooo. I hate restarting my Note20 5x a day just to temporarily fix the issue.

Re: Re: Camera / Auto Rotate Orientation bug not fixed

RoosterLibra — Sun, 08 Jan 2023 12:41:35 GMT

Getting a daily headache and stiff neck because i just rotate my head to fix the issue.

Re: Re: Re: Re: Camera / Auto Rotate Orientation bug not fixed

-Vlad- — Mon, 09 Jan 2023 01:40:45 GMT

Good news. It's been fixed on the December patch. Never experienced it up to now. Posted about it too