topic Re: Question in Support

Question

Abby2412 — Thu, 11 Nov 2021 08:02:34 GMT

Is it normal for Galaxy A12 na blurred yung front cam?

Re: Question

manzocy — Thu, 11 Nov 2021 08:23:55 GMT

Check mo kung madumi yung lens then kung low light medyo magblublur din kapag may movements

Re: Question

TeamGalaxyDD — Thu, 11 Nov 2021 08:28:44 GMT

Hey Abby!

Blurry cam? See these tips: 10 Reasons Your Samsung Galaxy Phone Is Taking Blurry Pictures (removeandreplace.com)

If you're still taking blurry pictures, it might be time to get your device looked at!

Please bring your device to a Samsung Experience Store near you, where our techs can help you out better: https://www.samsung.com/ph/storelocator/

You may also reach out to us remotely:

Mobile Devices Hotline:
#GALAXY (just dial #425299) [Toll Free to all networks]
(02) 8422-2177 [Standard Landline]
Available 24/7

You can likewise send us an email through spr.ly/SamsungPH-Support or engage with us through our Live Chat Support at spr.ly/LiveChatSupport. Our Customer Service will be glad to assist you.

Re: Question

ljbulusan — Thu, 11 Nov 2021 15:20:04 GMT

Yeah onting galaw lang magb-blur na HAHA pero pag low light talaga yung paligid mo magblur talaga. Na encountered korin yan as a12 den HAHA

May dalawang dahilan lang naman po:
- marumi yung lens
-software bug/glitch

Btw sa october patch ng a12 nawala naman ata (i think)