topic Re: Re: Re: White Vertical Lines Appeared in Support

White Vertical Lines Appeared

Cha_6 — Sat, 08 Apr 2023 11:50:53 GMT

I take a good care of my phone then all of the sudden I have this white line on my galaxy A71. This is really frustrating because this phone is not cheap and it is such a hassle for it to be repaired and it cost money too to be fixed. .

Samsung, do something about this. This is not a consumer/user fault.

Re: Re: White Vertical Lines Appeared

Cha_6 — Sat, 08 Apr 2023 14:11:15 GMT

Lately, nag update sya.

Re: Re: Re: White Vertical Lines Appeared

Cefiro — Sat, 08 Apr 2023 14:33:20 GMT

Parang 'yan nakasisira nang screen. Sa A series first time to hear, nag vertical line damage rin upon OS updating. Merong offer ang Samsung discount REPAIR, baka including screen replacement, now. Check this out--

Re: Re: Re: Re: White Vertical Lines Appeared

Cefiro — Sat, 08 Apr 2023 14:37:12 GMT

Further reading, get informed re common problem: https://r1.community.samsung.com/t5/galaxy-s/green-line-on-my-screen/td-p/21604830

Re: White Vertical Lines Appeared

no_kickame — Sat, 08 Apr 2023 15:49:40 GMT

The S20 series and the A71 apparently uses similar display kaya pareho silang may sakit na ganyan mostly caused by updating

Re: White Vertical Lines Appeared

TeamGalaxyRene — Mon, 10 Apr 2023 02:37:51 GMT

Hello cha_6

We are sorry to hear about your experience with the recent updates on your Samsung Galaxy A71 having issues with multiple vertical white lines on screen, and we apologize for the inconvenience it caused you.

I feel your frustration and understand it. In order to have your device assessed by a competent Samsung engineer and technician, I highly recommend that you book an appointment with the Samsung Members app as follows:

Support > Book an appointment to set one.

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html

https://www.samsung.com/ph/support/contact/#onlinesupport

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Stay safe and have a nice day ahead! Thanks for contacting Samsung.

Re: White Vertical Lines Appeared

aethelwyne — Tue, 11 Apr 2023 16:07:32 GMT

I also have the same issue of this. Huhu

Re: Re: White Vertical Lines Appeared

Cha_6 — Wed, 12 Apr 2023 20:42:48 GMT

Ano pong ginawa niyo para maalis ang guhit?

Re: Re: Re: White Vertical Lines Appeared

aethelwyne — Wed, 12 Apr 2023 21:42:16 GMT

Wala pa po. Dadalhin ko pa sa samsung service center.

Re: White Vertical Lines Appeared

Gee2023 — Sat, 17 Jun 2023 22:20:51 GMT

What was the remedy?

Re: Re: White Vertical Lines Appeared

billyboy40 — Wed, 02 Aug 2023 21:16:08 GMT

There is no remedy but to replace the display