topic Re: Tab S6 Lite S pen Stopped working... in Tablets

Tab S6 Lite S pen Stopped working...

Alishia — Mon, 11 May 2020 12:40:16 GMT

I recently purchased The Tab S6 Lite which came with an S pen. After 2 days of use the S pen stopped working completely. How do I fix this problem without buying a new s pen? Please help.

Re: Tab S6 Lite S pen Stopped working...

Cassidy — Mon, 11 May 2020 15:00:27 GMT

Did you activate it in the Advanced Features in your Settings ? If you don't, it will not charge and won't work...

Re: Tab S6 Lite S pen Stopped working...

Kinsley — Mon, 11 May 2020 14:23:18 GMT

Hey @Alishia,

Congrats on your new purchase, As mentioned by @Cassidy, please check the option is Activated in Advance Features and you can also perform a soft reset and check.

To perform a soft reset by hold down the volume down key and power key simultaneously for a few seconds. Continue holding the buttons down until you see the Samsung Galaxy logo appear.

Thanks, @Cassidy.

Re: Tab S6 Lite S pen Stopped working...

KevinTaylor — Tue, 19 May 2020 08:41:43 GMT

Hi Alishia,

Please kindly get back to us if you are experiencing any issues with S-pen. We would be glad to assist you.

Re: Tab S6 Lite S pen Stopped working...

Govind009 — Sun, 27 Dec 2020 13:45:00 GMT

Same here I buy a tablet samsung galaxy s 6 lite wifi +LTE a day before rest all fine except that s pen.. it's not even 24hr passed of receiving . I am facing this issue s pen in not working before update of software its working but now it's not working I tried on sand off, reset nothing works problems is still the same really so disappointing

Re: Tab S6 Lite S pen Stopped working...

sarbat1 — Mon, 18 Jan 2021 09:14:06 GMT

I have the same issue and created a seperate report, pls check "Related Content" up in the site. Answering previously mentioned suggestions to activate "Advanced Features" so that the S-pen charges: It is not possible to charge the pen since its a passive type with no battery.

Re: Tab S6 Lite S pen Stopped working...

Taylsey — Tue, 30 Mar 2021 23:28:36 GMT

Same issue , Samsung s6 lite only couple of weeks old , s pen not works , touch screen not responsive , tried soft reset , reset settings and factory reset same problem, torch screen works for couple of seconds on soft reset the unresponsive.

Re: Tab S6 Lite S pen Stopped working...

EMAILKATHY — Tue, 27 Apr 2021 18:33:36 GMT

I just got my s6 lite a week ago, and am having similar problems I do not have the options being suggested

Re: Tab S6 Lite S pen Stopped working...

evizuet97 — Wed, 16 Jun 2021 20:25:31 GMT

Hi, I am facing the same problem, my pen suddenly stopped working and I only have 1 month with it.

I don't really know why this happened since I haven't really used it that much, but one day it stopped working.

Re: Tab S6 Lite S pen Stopped working...

Doreiny — Mon, 21 Jun 2021 14:11:13 GMT

Having the same issue.

Bought the tablet 5 days ago and today the Spen stopped working.

Any answer by samsung why this is happening to so many people

Re: Tab S6 Lite S pen Stopped working...

AnnoyedUser — Mon, 20 Sep 2021 05:11:46 GMT

Facing the same issue. I have my s6 lite for almost one year, but ca. 1 month ago, the s pen suddenly stopped to get recognized. Couple of days ago, it worked again - pretty fine actually, now it stopped over night again without updating, turning off or anything. I changed the tip, I did every kind of resets .. nothing helped.

Has anyone a solution? Obviously a lot of users face the same problem

Re: Tab S6 Lite S pen Stopped working...

nenemir — Wed, 27 Apr 2022 15:40:09 GMT

Same here. I've been hoping a solution would come up either by some update or Samsung issuing a fix or something. However, they haven't even bothered to seriously consider this and reply to many people reporting the same issue (not only on this thread).

It certainly looks like it is not being taken seriously because all of the suggested 'solutions' do not even apply to the device (1. this is not a pen with a battery that can recharge. 2. it is impossible to 'activate' since the software is asking to press a button that does not exist on the pen itself).

I am hugely disappointed by this as I was enjoying using the pen so much it became my go-to for any note taking and drawing activities.

I made several reports but never heard back.

Considering dropping all Samsung products and leaving comments/reviews as this issues has obviously been present far too long to be left ignored.

If anyone at Samsung is reading this, please be a kind human and at least update us on the status of this issue. You must be aware of it by now.