topic Re: TAB A with really slow wifi connection in Tablets

TAB A with really slow wifi connection

RJMaher78 — Fri, 11 Oct 2019 23:23:04 GMT

Purchased a Galaxy Tab A tablet the other day. The wifi connection on it was horrible (getting 0-3 Mbps when all other devices getting 25-30). Took it back to the store and exchanged it. New one has the same issue. I've factory reset it, I've reset the router, I've cleared cache on the wifi connection. I don't know what else to do. If I can't get a consistent connection to wifi it's no go good to me as I won't be able to stream or play games. Anyone else have a similary issue or a suggestion?

Re: TAB A with really slow wifi connection

Tallman — Sat, 12 Oct 2019 01:09:45 GMT

Hi RJMaher, sounds like there is a huge interference in your house.

1. Wireless speed minimum already reach n standard, which means easily reach 300Mbps. But your normal speed is only 25-30Mbps, which means consider slow. Either your router has issue or your home full of interference.

2. 1st Tab A have problem, and you got 2nd new Tab A, still having same problem.

So, I have a feeling that your WiFi have some connectivity issue. Sounds like not the Tab A problem. Tab A support up to wireless N speed (Max 300Mbps).

Re: TAB A with really slow wifi connection

Cassidy — Sat, 12 Oct 2019 16:53:34 GMT

Hi @RJMaher78,

I have the slowest connection frow Bell and i have a minimum of 72 Mbps on my Tab A so i think your problem is coming from your provider...Call them, i am sure the tablet is not the problem !

Re: Re: TAB A with really slow wifi connection

Tallman — Sat, 12 Oct 2019 17:14:53 GMT

Hi Cassidy, I think RJMaher78 is having issue with WiFi, not the mobile data 😜

Re: TAB A with really slow wifi connection

Cassidy — Sun, 13 Oct 2019 01:12:40 GMT

Tallman
this is a picture FROM my WIFI connections, not mobile data but in Avast Speed Test, this is what i got, normally it's 16/11
is this what you want ?

Re: Re: TAB A with really slow wifi connection

Tallman — Sun, 13 Oct 2019 03:33:29 GMT

Oh...I thought Bell is provide mobile connection. But I guess you are using internet service from Bell. Yes, local network speed. 😄

Re: TAB A with really slow wifi connection

Cassidy — Sun, 13 Oct 2019 04:05:02 GMT

Tallman
I am with Bell for everything , TV, Internet, phone, Mobile

Re: Re: TAB A with really slow wifi connection

Tallman — Sun, 13 Oct 2019 04:27:42 GMT

👍🏼

Re: TAB A with really slow wifi connection

ZenoKnite — Sun, 13 Oct 2019 17:37:18 GMT

What band are you on for wifi? Also, what is the actual model of your Galaxy Tab A. The Galaxy Tab A 7" is not compatible with A/C. If your other devices are connected using a different wifi standard then the results you are getting would be different. I'd say definitely check your router/modem settings to see what its connected as.

Re: TAB A with really slow wifi connection

rlarini — Wed, 20 May 2020 13:40:49 GMT

Hello RJMaher78.

I have the same problem with the wi-fi connection.
Connects, but is extremely slow.
Did you manage to solve it?
I still haven't been able to identify what is causing this.

Re: TAB A with really slow wifi connection

MaxMuster — Wed, 08 Jul 2020 00:35:07 GMT

A lot of ppl fixed this problem by changing the router wifi from 2.4Ghz to 5Ghz. Give it a try and let us know if this helps you too.

Re: TAB A with really slow wifi connection

CHMultimedia — Wed, 15 Jul 2020 02:59:44 GMT

DO NOT OPEN THAT LINK or you will be flooded with ads and might even get pop-up ads on your phone all the time. I repeat, DO NOT OPEN THAT LINK. This person is only trying to make money from S Members with stolen content. Don't reward this shameful behavior.

Re: TAB A with really slow wifi connection

bigreb — Mon, 20 Jul 2020 10:34:37 GMT

Hi there I have had similar issues, when i log into wifi at home fro my samsung galaxy tab s2 i note that network speed is often 1 Mbps, so i switch off wifi on my tablet and then switch back on and i get around 500 Mbps.

If i do same on my samsung A10 phone i get a constant 72 Mbps. I can only assume that there must be a setting on my tab that needs changing. Not sure if this helps?

Re: TAB A with really slow wifi connection

bigsterz85 — Mon, 31 Aug 2020 23:59:47 GMT

Hi , i actually have the same issue here.. and even tho most people in here seems to say that his issue ome from interference or conectivity issue, i really doubt so.. my galaxy tab A is the ONLY device having issue with the wifi at my place.. have a 30mb down/10mb up connection at home wich work with both my pc, my nintendo switch , my laptop and both of my phone... they all get a speedtest result of around 24mb/7mb on ookla .. all but that **bleep** tab.. drives me crazy tbh.. i tried all of those useless advice everyone keep giving like they were automated customer service bots , without any changes..

- forget connection then reconect

- reset modem/rooter and tab

- factory reset

and before someone suggest it , im totally aware that if all the devices i mentioned above are connected at the same time its gonna slow down.. i tried it my only the tab connected .. same result was getting a speed test of around 4-5mb down and 1-2mb up.. please anyone with a useful trick up his sleeve?

also, is it normal that the tab itselve is reallly slow .. everything i try to do with it takes forever.. and its almost brand new.. and the storage almost empty too .. heeeelp 😩

Re: TAB A with really slow wifi connection

Janmark53 — Wed, 09 Sep 2020 20:53:27 GMT

I just tried this and went from 7 to 26mbps. Thanks.

But my other problem is 43 mbps into my router and 26 mbps out. Router is a

Linksys EA2700

Re: TAB A with really slow wifi connection

Deke46 — Thu, 10 Sep 2020 12:25:14 GMT

Anything requiring an interactive wifi connection is incredibly slow. I've tried everything listed above. My TabA is Android 8.0, and Samsung stopped supporting any updates to mine, saying it is a 2016, even though I bought two of these new from Costco in mid-2017. So I cannot "update software" according to Samsung support last Tuesday.

I was seriously considering buying another, until I read that someone else in this line tried that, too, without wifi improvement.

Re: TAB A with really slow wifi connection

RokoDf — Thu, 10 Sep 2020 18:01:05 GMT

Solution in some cases is able to be to restart your tablet, because you did not do that long time. Just fixed slow wi-fi speed with restart of tablet.

Re: TAB A with really slow wifi connection

Cortexmind — Sat, 10 Oct 2020 00:47:44 GMT

I have the Tab A (2019) model. In my home i have an ASUS RT-AC5300. This is a powerful router with tri-band and can also use mobile network. 2.4 Ghz band has 1000 Mbps and there are also two 5 Ghz band, and altogether up to 5300 Mbps. On all devices, cabled and wireless i have right above 500 Mhz up and down. That is my subscription, 500/500. BUT, on my Samsung Tab A....... it varies from usually 50 Mbps up to 140 Mbps on the 2.4 Ghz band. On the 5 Ghz bands it comes up to 250-270 Mbps. This tablet has a/b/g/n/ac , and should therefore be able to max out up to 500/500 as my other devices. I have also tried all the solutions mentioned on this forum, and none of them helps. I am not complaining much as the device works and have a good speed, but there IS a big difference between max 270 and 500+ Mbps.

Re: TAB A with really slow wifi connection

yaGurlRobin — Wed, 30 Jun 2021 04:03:14 GMT

This is an old thread, but I was experiencing the EXACT same issues on my Galaxy Tab A7:
- Galaxy tab can connect to wifi, but...
- Extremely slow wi-fi
- Intermittent inability to load any websites
- All other devices run just fine

Pay no attention to anyone that tells you the problem is interference, that should be discarded as soon as you verify that other devices work well except for the Galaxy Tab.

I found the solution to my situation so I'll leave it here in case someone still reads this.

In my case the problem was caused by the following:
1. I have another Samsung device (could be a Galaxy phone, a note, another tab; as long as it is Android)
2. In that device, I changed the Wi-fi settings from DHCP to a static IP (so the phone always uses the same IP instead of getting new ones from the router every now and then)
3. When I set up my Tab A7 I loaded all my setting from my Samsung phone, INCLUDING the remembered wi-fi passwords and settings

Because the settings were copied from one device to another, both devices ended up with the SAME exact IP, meaning from the router's point of view they were the same device and it didn't know how to differentiate between them.

The solution is easy: just change one of the devices to use DHCP or assign them different static IPs. As soon as I did that my tablet instantly started working perfectly!

NOTE: I've seen some people say that switching from 2.4GHz to 5GHz fixed the problem, I suspect they had the same issue as me and switching the frequency basically achieves the same thing.

ALSO NOTE: If your Tab is already using DHCP or you've verified it has a different IP from all other devices in your network then sadly my solution won't be able to help.

Re: TAB A with really slow wifi connection

Clbglobal — Mon, 07 Feb 2022 19:00:21 GMT

I have the same issue and get less than 1mb download on a 144 mbps line. My note 9 sitting right next to the tab gets 75mbps download speed, so it isn't interference, router or any other line issue. The tab has been updated to latest firmware and I have disabled all the apps that were running