topic Re: One UI 6 Problems on Galaxy Tab A7 Lite in Tablets

One UI 6 Problems on Galaxy Tab A7 Lite

BloomFan282 — Sun, 18 Feb 2024 17:46:45 GMT

After I downloaded and installed the One UI 6 updated on my Galaxy Tab A7 Lite SM-T220 XAC I started having problems with some apps.

1. Google Play Store - Updates in Manage Apps and Device says Something Went Wrong Try Again, and the Apps and Games List is empty.

2. Samsung Members - The post button causes the app to close.

3. Galaxy Store - The app keeps closing.

4. Google Opinion Rewards - When I try to start a survey the app closes.

5. TeraBox - The app started malfunctioning and had blank menus. After uninstalling and reinstalling the app the app refuses to remain open and just closes.

The Apps listed above were functioning fine without problems before the update.

Also: I was forced to post using the website due to the problem with the Samsung Members app. These problems are frustrating.

Re: One UI 6 Problems on Galaxy Tab A7 Lite

Ray1 — Sun, 18 Feb 2024 21:00:20 GMT

You could boot into recovery mode and wipe the cache and see if it helps

Not sure if Tab A7 Lite also has the boot into recovery problem like the other Tabs but this is what we have to do to boot into recovery and wipe the cache

Power off your device

Connect your charging cable from your device to the usb on a computer or if you have a type c to c cable you could also connect to a phone or other device and notice device is charging

Press and hold in on the power key and volume up keys at the same time until you see something on your device screen and then release both keys and shortly you should see the recovery screen load

Use the volume down key to scroll through the list down to where "Wipe cache partition" is highlighted

Press the power key to select this

You will see a screen - Wipe cache? yes or no

Use volume down key to move to yes and power key to select

Your device should now have "Reboot system now" highlighted and press the power key to select

That is it and your device should boot up normally

If this doesn't help you could try to wipe the cache of the individual problem apps by going to Settings, Apps, choose your app, scroll down to Storage and choose it and at the bottom of the screen you should find wipe cache and then restart your device

Re: Re: One UI 6 Problems on Galaxy Tab A7 Lite

BloomFan282 — Sun, 18 Feb 2024 21:23:47 GMT

Thanks for the help. I found the solution to most of the issues (excluding Play Store). I just had to uninstall all Android System Webview updates.

Re: One UI 6 Problems on Galaxy Tab A7 Lite

Helenna — Mon, 19 Feb 2024 18:07:11 GMT

Hi, we are good to see that your issue has been resolved. We appreciate your efforts.

Please write back to us if you require any further assistance in the future.

Thank you.