topic Re: Re: Call and text from other devices does not work always in Tablets

Call and text from other devices does not work always

HariM27 — Mon, 10 Mar 2025 11:50:49 GMT

Call and text feature between S23 Ultra and Galaxy Tab S9FE works intermittently. Able to send and receive text from Tab. Able to receive incoming calls on the Tab. But calling from the tab fails with this message - "can't make a call. make sure your connected to a network and call and text from other device is on". Once the call and text on other devices setting is opened (either on the phone or tab) it starts to work again. It seems like this feature goes to "sleep " when idle. Both devices are on the same wifi network and signed on to the same Samsung profile. Samsung has performed diagnostics on both devices and found no issues. Can anyone help in resolving this intermittent issue?

Re: Call and text from other devices does not work always

Helenna — Mon, 10 Mar 2025 13:05:31 GMT

Hi HariM27,

We are sorry to hear that you're experiencing a frustrating issue with the "Call and Text on Other Devices" feature between your S23 Ultra and Galaxy Tab S9FE. Based on similar cases, here are a few suggestions that might help:

Verify that both devices are running the latest software versions. Updates often include fixes for such intermittent issues.

Power-Saving Mode: Check if either device has power-saving settings enabled. These settings can sometimes limit background processes and cause features like this to "sleep."

Wi-Fi Connection: Since both devices are connected to the same Wi-Fi, ensure that the connection is stable and doesn’t have frequent drop-offs. You might also try switching to another Wi-Fi network temporarily to test if this resolves the issue.

Re-Login to Samsung Account: Sign out of your Samsung account on both devices, restart them, and log back in. This can reinitialize the feature and resolve syncing issues.

Reset Network Settings: Reset the network settings on both devices to clear any potential network conflicts. Note that this will remove all saved Wi-Fi passwords, so ensure you have them handy.

After opening the "Call and Text on Other Devices" settings on both devices, leave the settings open for a while to check if this prevents the feature from going idle.

Thank you.

Re: Call and text from other devices does not work always

SgtStubby — Mon, 10 Mar 2025 14:22:34 GMT

When i am sitting watching TV and my phone rings. So does my tablet and watch a d phone. All play different tunes. It sounds like the bells of Notre dame when I get a call

Re: Call and text from other devices does not work always

Fatwa — Mon, 10 Mar 2025 15:01:10 GMT

I haven't found this issue, but I tend to use it more for text as compared to calls. Question, are you using VPN at all? I do find that can sometimes present issues.

Re: Re: Call and text from other devices does not work always

HariM27 — Tue, 11 Mar 2025 00:07:12 GMT

Thanks Helenna. Tried your recommendations and still having the issue.

Re: Re: Call and text from other devices does not work always

HariM27 — Tue, 11 Mar 2025 00:08:16 GMT

Hi, not using VPN.

Re: Re: Re: Call and text from other devices does not work always

Fatwa — Tue, 11 Mar 2025 21:48:20 GMT

Next goin in to app settings on both tablet and device. Make sure messages is not on 'Optimized'

Re: Call and text from other devices does not work always

HariM27 — Wed, 12 Mar 2025 01:46:55 GMT

Wanted to provide an update that the issue got resolved when I did a factory reset of my cellphone.

Re: Call and text from other devices does not work always

MzSpice — Wed, 28 May 2025 02:37:27 GMT

I think im tired of rhis phone!!! ughhhhh

Re: Call and text from other devices does not work always

fiercelieutenant — Thu, 07 Aug 2025 18:10:12 GMT

Hey, I'm facing the same issue with S25 ultra and tab s9 plus. I even did a factory reset of both the devices but still facing the issue. Are you still experiencing this?

Re: Call and text from other devices does not work always

rotbolt03 — Wed, 24 Dec 2025 06:29:15 GMT

Hi is it still working reliably for you? I am seeing same issue on my tab s11 ultra

Re: Re: Call and text from other devices does not work always

HariM27 — Sat, 27 Dec 2025 16:22:55 GMT

Hi, I continue to have the problem. The factory reset on both devices did not help.

Re: Re: Call and text from other devices does not work always

HariM27 — Sat, 27 Dec 2025 16:23:32 GMT

Hi, it is not consistent. It still does not work