topic Samsung S21 Multiple Vertical Green Lines in Galaxy S

Samsung S21 Multiple Vertical Green Lines

AfiqACK — Thu, 31 Oct 2024 08:39:21 GMT

My phone got infected with green lines after software update. i wonder what Samsung gonna say about this. This is truly reliability issue especially at the firmware part. I believed it could be the firmware timing bug that causes this problem. Anyone interested to bring this issue to Consumer Associate Penang (CAP). Let's band together so that the top management of the samsung mobile aware of this issue. how could they released firmware/software update that could possibly with bug and cause a widespread of vertical line issue in the region. where is their reliability test outcome before releasing that firmware. i was told that other countries users are also affected. there was no concrete countermeasure to even address this issue.

Re: Samsung S21 Multiple Vertical Green Lines

imanoi — Thu, 31 Oct 2024 15:39:39 GMT

My s21 ultra got infected with green line too after I update the software 3 days ago

Re: Samsung S21 Multiple Vertical Green Lines

hazikq — Thu, 31 Oct 2024 18:20:48 GMT

My s21 plus just got today after the update, this is my first samsung device, tbh i really loved use samsung, but if this issue still going on at S series, i might be have to switch to other brands, please samsung do something about this issue,

Re: Samsung S21 Multiple Vertical Green Lines

MOD_02 — Fri, 01 Nov 2024 08:05:38 GMT

Dear AfiqACK,

We understand you're facing issues on S21.

We encourage you to walk in to your nearby service center, our technicians will be more than happy to serve you.

Before you walk in, we encourage you to book appointment first before you attend to our service center.

https://www.samsung.com/my/support/mobile-devices/book-an-appointment/

Warm Regards,

Samsung Community

Re: Samsung S21 Multiple Vertical Green Lines

jatbenji — Fri, 08 Nov 2024 12:48:59 GMT

Same with me. Happy to join the wagon bringing this issue to CAP. We handle the phone with care.. No drop no mishandle.. Suddenly got stupid green line. Not our fault tho

Re: Samsung S21 Multiple Vertical Green Lines

Zdel — Sat, 16 Nov 2024 15:40:56 GMT

My s21FE got the white line today.