topic Re: Re: Re: Help😔🙏 in Community Guidelines

Help😔🙏

elyame — Fri, 05 Aug 2022 13:34:43 GMT

I've been updating my system

When I unclocked my phone, this shows up all the time. Maybe I clicked something.

Please help me to get this back to normal. I appreciate all your suggestions. Thanks

Re: Help😔🙏

Kisuke_Urahara — Fri, 05 Aug 2022 13:47:45 GMT

That shows when you pressed and hold the screen for a moment. Maybe your screen is pressing and holding on its own, just try to wipe the screen clean.

Re: Re: Help😔🙏

elyame — Fri, 05 Aug 2022 14:12:45 GMT

I appreciate you! 💛 Tried wiping it all the time but whenever I unlocked it, that shows up always.

Re: Re: Re: Help😔🙏

Kisuke_Urahara — Fri, 05 Aug 2022 14:20:54 GMT

Try to clear the cache of home screen app. Or restart the phone.

Re: Re: Re: Re: Help😔🙏

elyame — Fri, 05 Aug 2022 14:38:29 GMT

Alright! Thank you😊

Re: Re: Re: Re: Re: Help😔🙏

Khaled75 — Fri, 05 Aug 2022 14:49:11 GMT

Did it work?

Re: Help😔🙏

Khaled75 — Fri, 05 Aug 2022 14:50:11 GMT

What phone are you using? Try going into Safe mode.

Re: Re: Help😔🙏

elyame — Fri, 05 Aug 2022 15:17:36 GMT

I'm using Samsung A02s

Re: Re: Help😔🙏

elyame — Fri, 05 Aug 2022 15:18:56 GMT

Where can I find that?

Re: Re: Re: Re: Re: Re: Help😔🙏

elyame — Fri, 05 Aug 2022 15:19:17 GMT

Still don't😔

Re: Re: Re: Help😔🙏

Khaled75 — Fri, 05 Aug 2022 15:20:31 GMT

To go into Safe mode with the device powered on:
1. Press and hold the power button.
2. Tap and hold Power off.
3. Tap Safe mode.

To go into Safe mode with the device powered off:
1. Press and hold the power button.
2. When "Samsung Galaxy powered by Android" shows, release the power button.
3. When the Samsung or Samsung Galaxy logo appears, press and hold the volume down button. Keep holding the volume down button until the lock screen appears.
4. If you did it correctly, "Safe mode" will appear on the bottom left of your screen.

Re: Re: Re: Help😔🙏

Khaled75 — Fri, 05 Aug 2022 15:38:21 GMT

Did it work?

Re: Re: Re: Re: Help😔🙏

elyame — Fri, 05 Aug 2022 15:47:10 GMT

Thankyou! Done doing all of those, its a very big help💛🙏

Re: Re: Re: Re: Re: Help😔🙏

Khaled75 — Fri, 05 Aug 2022 15:48:50 GMT

Is the issue gone?

Re: Re: Re: Re: Help😔🙏

elyame — Fri, 05 Aug 2022 15:50:48 GMT

100% you are amazing! 💛

Re: Re: Re: Re: Re: Help😔🙏

Khaled75 — Fri, 05 Aug 2022 15:54:01 GMT

Third party apps are causing the issue. To uninstall them, go to Settings > Apps > (app name) > Uninstall, then tap OK. Did you recently installed any apps?

Re: Re: Re: Re: Re: Re: Help😔🙏

elyame — Fri, 05 Aug 2022 15:56:10 GMT

Not yet. I don't have that much app.

Re: Re: Re: Re: Re: Re: Re: Help😔🙏

Khaled75 — Fri, 05 Aug 2022 16:53:34 GMT

Go to Settings > Apps > (app name) > Uninstall, then tap OK.

Re: Re: Re: Re: Re: Re: Re: Re: Help😔🙏

elyame — Fri, 05 Aug 2022 17:06:43 GMT

I know how to uninstall😂 lmao

Re: Re: Re: Re: Re: Re: Re: Re: Re: Help😔🙏

Khaled75 — Fri, 05 Aug 2022 17:09:41 GMT

Did you uninstall the app? What app was causing the issue?