topic Re: Wifi Connected No Internet on only 4 devices in Solutions & Tips

Wifi Connected No Internet on only 4 devices

Atsirt — Sun, 11 Dec 2022 16:20:12 GMT

Since the Android 13 update my S20, S22, Tab A7 Lite and Watch 4 all Connect With No Internet while my boyfriends S21 connects no problems. We've reset modem and router, reset my 4 devices, reset network settings on all 4 devices, restarted again, cleared cache partitions and still experiencing the issue. All devices are up to date, except Watch 4 because I'm weary of the inability to turn it back on if I update it right now. What am I missing to try to fix this?

Re: Wifi Connected No Internet on only 4 devices

RedDogRabbit — Sun, 11 Dec 2022 17:45:20 GMT

Take one of the devices that isn't connecting to the Internet through WiFi & Go to Settings > Connections & Click on the WiFi you are connected to (without Internet), Click on More & go to MAC Address Type & Change it from Randomized to Device (you'll get a warning about the possibility of your device being tracked, ignore it for the moment), and see if you can connect to the Internet?

Re: Re: Wifi Connected No Internet on only 4 devices

Atsirt — Sun, 11 Dec 2022 18:43:23 GMT

Worked for my tablet, S22 and watch, not the S20 though...hmmm... But thank you, I know I've been told this before on here but I couldn't remember what what ese to try. Ive made a list to troubleshoot in my notes this time 😊

Re: Re: Wifi Connected No Internet on only 4 devices

RedDogRabbit — Sun, 11 Dec 2022 19:15:42 GMT

The only device that we almost have in common is the S20 series.

I have the S20 Ultra (haven't looked to see if there's any significant difference between the two, but I don't think so), and I have not had any issues, either before I Factory Reset (which I do after every Android version update), or since I Factory Reset my S20 Ultra.

You could try changing the MAC address back & forth between Randomized & Device, just to see if that makes something "click"?

I'll give it some more thought & get back to (in 24 - 48 hours lol)*

*Samsung's Customer Support 😉

Re: Wifi Connected No Internet on only 4 devices

Nylah — Sun, 11 Dec 2022 20:43:55 GMT

Thank you RedDogRabbit.

Hi Atsirt, that's really great to see that your issue is resolved.

Please contact us back if you need any further information.

Re: Re: Re: Wifi Connected No Internet on only 4 devices

Atsirt — Mon, 12 Dec 2022 07:35:17 GMT

Why do you Factory reset after every system update if you don't mind me asking?

Re: Re: Re: Wifi Connected No Internet on only 4 devices

RedDogRabbit — Mon, 12 Dec 2022 11:35:45 GMT

Essentially because, While there's a script in every OTA that essentially wipes Cache. In Android version updates, the script SHOULD erase / wipe data that may be a conflict to the new OS.

It's not always 100% effective, and there's been plenty of posts over the years, where some people experienced issues, some almost unnoticeable, others more so.

Performing a Factory Reset, while shouldn't be required, has for me at least, resulted in never having any problems.
It's a habit from testing Custom Roms & I think that it's served me well.

Re: Re: Re: Re: Wifi Connected No Internet on only 4 devices

Atsirt — Mon, 12 Dec 2022 19:12:16 GMT

That's interesting, thanks for the knowledge 😊