We are sorry for the inconvenience. We can’t clearly see the issue you encounter. It needs to be clarified and in detail. We have to know exactly what kinds of sentences and which utterances you commanded to Bixby.
Could you please send us log files containing the error situation and sentences you used? Please submit the inquiry at the following route right after the problem encountered; Bixby main page > [More] button at the right top of the page > Contact us > Error reports > Select [Send system log data] Once we get your further information, we will do our best to resolve the problem.
