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Thanks @Shaggyskunk1, on the ball as always!

 

@ZMAHD, we might update the post later with more detailsβ€”I'll keep everyone posted!

 

Cheers,

Sabrina

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Active Level 10
I strongly agree with this post. How I interpret this is that it's very similar when working at a job, making a lot of mistakes, getting spoken to by a supervisor, a written warning and then termination.
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Expert Level 3
I think the overall idea is good and since I joined Samsung Members 4 yes ago it has come along way, but at times I think we are getting away from what the members app was all about... Helping other Members out....
Post after post saying the latest update has been released ie Bell has released, Roger's has released Telus has released etc etc is in my mind pointless, if there is a need for this then can we create a tab on the main page for these sort of posts, Also the same for those people who are interested in the development side if things a separate forum would be great.

Let us please remember what the Members app was originally designed to do and that is 'help other members out' in a polite manner.

As mentioned above pm's would be great, being able to report inappropriate post and they are acted upon in a timely fashion (not the next work day) as they can stay on the forums for 2-3 days which after all isn't what Samsung wants as a welcome on their members forums.

Lastly and please don't take this to personally (no names mentioned) but some members treat this as their own personal notice board again it's not what this app is all about as I know other valued members who used to frequent the forums and now don't for this very reason.

Hope this helps in some way @Sabrina
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I don't really see why that content should not be allowed. If people pose about it, that's because they find it useful or noteworthy. And yes, updates are exciting and a hot topic here so I think they should remain available. If things get technical well people could learn from it or just ignore it. Banning that is just too radical

The rest of your points are valid however.
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I hear you both @Echo1 and @CHMultimedia, valid points on both ends! While posts about updates are definitely important and a great news source for a lot of people, I agree that they can bury posts from users looking for device help.

 

I think we have two options here: how would you feel about a stickied megathread like this one for hot topics that come up? Alternatively, we can look into creating an additional "Updates" category for these posts. Let me know what you think!

 

Also, now that the new comment policy has been posted, we're going to crack down on inappropriate content. It would be very helpful if you flagged any posts or comments you see that are in violation of the policy 😊

 

Cheers,

Sabrina

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if you read my post I never said ban anything... in fact I said if there is a need in the next sentence that maybe a Tab at the top of the main page could a solution. Then again it might be you reading to much into it oh and thanks for my points being valid
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@Sabrina...
I think a stickied mega post would be very helpful for things like updates etc as like you mentioned it can bury posts for members who are looking for advice/help with their devices
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@Echo1 Well your post implies that posts about updates are useless, thus spam, thus should not be allowed. That's the logical conclusion. But you may very well have thought about another Avenue to solve this solution so I apologize if it was the case.

@Sabrina +1 for stickies! Ideally one for each series (S10 series, S9, A 2019...) to avoid having a sea of stickies too. Perhaps having the main post with the latest OTA's information too? Like:

"S10 series updates megathread.

Here's the details on the latest update for the S10 series:

Β€ Version: G970WVLx2ASF6/G97xWOYV2ASF6/G97xWVLU2ASF6
Security patch level: 1 June 2019

Changelog:
Β€ -New feature: Night Mode for Camera
Β€ -Bug fixes
Β€ -Security Enhancements

β–  Updates are rolled out progressively. It may take up to a week to reach your device.

(since there's always a healthy amount of discussion about what's new in the updated and that the OTA changelogs aren't descriptive on that matter, saying only that the security of the device was improved)". And/or the Updates category works too.
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Stickies are needed, @Echo1 I think you need a hug β˜ΊοΈπŸ™ƒ
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Beginner Level 2

thanks


@Community_Moderator wrote:

If you have

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