[FR/EN] FAQ (Updates, Mobile data button and more!)

[CHMultimedia]

Welcome to Samsung Members! The community is the perfect place to ask questions, and discuss around Samsung. But some questions get asked very frequently. This is why the answer to those questions will be posted here! Here are a few quick links that leads to the most frequently asked questions:
If your question or issue is not listed here, please do not comment here as we cannot help you on this post. Launch your own thread in the Forum to receive appropriate assistance. Thank you.

Bonjour et bienvenue à Samsung Members! Ce forum est l'endroit parfait pour poser des questions et discuter autour de produits et services Samsung. Certaines questions sont posées très fréquemment, donc c'est pour cela que j'ai rassemblé la réponse à ces questions ici! Voici quelques liens utiles qui vous donneront ces réponses.
Notez que si votre question n'est pas listée ici, ne posez pas votre question dans les commentaires. Il m'est impossible de vous aider efficacement ici, donc lancez votre propre discussion dans le forum. Merci!

OS Update list and info (incl. Android Pie 9.0) Last update- 30/12/19:

Liste des mises à jour à venir et informations logicielles - 02/07/19:
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Note: BOTH METHODS work with any Samsung with Nougat (7.x) or more recent. There are no risks involved in both methods. Method 1 is semi-automatic. Doesn't matter if you never had the buttons, these methods will give them to you.
Missing Mobile Data QS Tile, Method 1- Semi-automatic. 

Method 2- Manual

Touche rapide de Données mobiles est manquant:

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Glossary: https://community.samsungmembers.com/fr_CA?projectId=0&meta=#/post?postId=380602
Glossaire:
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Rollback updates:
Revenir à une version précédente du logiciel:
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More coming soon! D'autres sujets sont à venir!

PLEASE DO NOT REPLY HERE FOR HELP! THIS POST WAS NOT PUBLISHED BY SAMSUNG. LAUNCH YOUR OWN THREAD!!!!!

NE DEMANDEZ PAS DE L'AIDE ICI! CETTE PUBLICATION  N'EST PAS FAITE PAR SAMSUNG. LANCEZ VOTRE PROPRE PUBLICATION!

How to create a new thread:
1- Tap on the COMMUNITY tab.

2- Select the appropriate section.

3- Do a search using the Search button to see if your issue already got solved by someone else
4- Tap on New Post.
5- Write your question and write relevant information.
6- Publish your question.

[DaveS14]

I just did it and received my gift card in my email!

[chicocanada82]

how long after you registered a payment card did you receive the gift card?

[DaveS14]

I received it right away, but before registering the card you have to click on the promotion inside the app and register for the promo. Then register a payment card.

[amfan]

new to Samsung pay ...added cards literally one day before promo started...pays to research. Great promo offer:)

[SnowCat19]

For those who are wondering how to get the $15 Amazon gift card. Make sure you added the card AFTER 8:00 PM on Sept 17th EST
Also for previous offers with Samsung Pay, you had to register, not sure if that is the case for this offer too, but check the Samsung Pay app.

[iFlYSoLo]

I followed the steps but nothing in my email with the gift card..

[SnowCat19]

did you register via Samsung pay? I did mine today and got the email instantly..
once you open Samsung pay, tap on the offer and hit register. then add your card (if you already added it remove it.) once you register and add the card you will see another button that says check status.

[Bill11]

I added a card a few days ago after registering for the promo, and never got my $15 Amazon Gift Card

[CHMultimedia]

You had to add it when the promo started, not earlier.

[Bill11]

I did. A few days ago was the 17th. My friend followed the same steps as I did, and received the email instantly.