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Active Level 1

I was wondering if there were any updates or ETAs on the fix for the notification and system sound issue on the S10? I'd really like to be able to hear sound again on my new phone😔

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Active Level 4
what exactly is your issue, I haven't heard of this before.
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Active Level 1

I have a ringtone and that works, application notifications work, but any messaging notifications don't work and no system sounds work (camera, charging, etc)

 

I was told the last update was making it so after market apps don't  work anymore (like apple does)  but I've deleted anything to do with sounds and it didn't fix the issue, beside the fact that they have nothing to do with system sounds.

 

When I called Samsung they told me they were aware of the issue and a new update was coming out to fix it, they didn't have a timeframe so I was wondering if there had been any updates on when this is coming.

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Active Level 10

I had an issue like this before with my S7 and the Oreo update.  My only solution was to factory reset.  Seemed that there was a bug where my audio file wasn't being properly detected and wasn't giving actual alert tones.  Once I reset my device, the notification sounds started working again.

 

If you choose to do this method, ensure you do a backup of your device with SmartSwitch.

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If this happened after Android10 upgrade, I recommend go to recovery mode and wipe cache partition before you do the factory reset. Worth to try.
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Expert Level 2
Less time and headache too 🤦♂️
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Active Level 1

I tried this, but thank you for the suggestion😊

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Expert Level 1
idk iffy bout the upgrade for 9s+
all these probs.
Dont.need anymore,.lol.
data- have a one all!
Membera eats up le data.
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Active Level 1

Update factory rest did not work

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Expert Level 1
carr0498 solution accepted,.may help.us OTHERS LATER...
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