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Guy7J6J2L6
Beginner Level 2

Samsung fridge RF25HMEDBSG  just 2 years old with freezer not working. Water and ice maker worked a short period. What could be the issue. Reading very bad reviews about the different consistent problems with this brand. Unfortunately not before I had purchased mine. 

2 Comments
Shaggyskunk1
Expert Level 5
Just wanted let you know - that you will probably get more support from Samsung Chat Support - This Samsung Community is primarily a Mobile Device Community & rather than you not getting the support you need by posting here - Try Samsung Canada Chat Support 🙂🐧
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Community Manager

Hey @Guy7J6J2L6,

 

Apologies for the delayed response, I'm sorry to hear you've been having so much trouble with your fridge! Could I ask that you please privately message me your contact details (phone number, email) through the Samsung Members web community (https://r1.community.samsung.com/)?

 

The service team would love to work with you to reach a resolution!

 

Cheers,

Sabrina

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