Resolved! Solved

Original topic:

IG Front Camera not working

(Topic created on: 10-23-2020 07:24 PM)
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crtl
Beginner Level 4
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My camera on my phone is working but not on IG. What should I do to fix that? I need to use it a lot for work. It stopped working after an update in the past couple weeks 
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Solution
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Try go to

Settings → Apps →Instagram → Permission

Is your Camera allowed?

If you have updated your phone, try

Settings → Apps → Instagram → storage

Clear data and clear cache

Start Instagram again.Screenshot_20201023-180745_Settings_5915.jpg
Halston
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Hi crtl,
Please perform the suggestions provided by Tallman and get back to us with the results.
Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Important: Clearing the data will reset the app to factory default settings. Any personal settings saved on the app will be removed.
Thank you@Tallman for your information.

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crtl
Beginner Level 4
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did the cache clear up and it works now!! thank you Tallman
Halston
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Hey Crtl, Good to hear that your problem got resolved. Please take a minute and click on Accept as Solution so that it will be helpful for other members with the same query.

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crtl
Beginner Level 4
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ah thanks for letting me know! this is my first time using this platform..
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You are welcome !
Halston
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Hi crtl,

You are welcome and thanks for accepting the solution.