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07-19-2020 01:38 PM in
Galaxy A- Mark as New
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07-19-2020 03:20 PM in
Galaxy A- Mark as New
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07-19-2020 03:31 PM in
Galaxy AThanks for the info.
What will factory reset do? A Samsung rep suggested the same, but the issue is within the new Android 10 software update. Factory reset will reset everything, but Android 10 will stay. If the issue is within Android 10, then how can I fix it? Thought of reverting the update back to Android 9, but the Samsung re said that's not possible. They're not much of a help. 🙄
Thanks!
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07-19-2020 10:42 PM in
Galaxy Acomputer, phones,vehicle all can run better with a factory reset every so often :)
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07-19-2020 04:44 PM (Last edited 07-19-2020 04:53 PM ) in
Galaxy A2 things and normally with those 2 things, you won't need a factory reset :
A- Did a Wipe cache partition
Here are the steps for wipe cache partition:
1. Turnoff your phone using the power button.
2. Press and hold the Volume up and power button simultaneously for 1-2 minutes.
3. Release the keys once you see the Samsung logo.
4. Press Volume up button to get into the recovery mode.
5. In recovery mode, use the Volume keys to navigate between options.
6. Select “Wipe Cache Partition”.
7. You need to provide your consent for going to next step by selecting “Yes”.
8. Reboot the device once the wipe cache partition process is complete.
B- Go in Settings / Applications / Device care /Stockage, clear the cache and clear data...after that restart your device and everything should work properly
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07-19-2020 05:49 PM in
Galaxy AThank you for helping out.
I tried Step A, but it didn't help much.
I then wanted to try Step B, but wasn't able to proceed with the instructions you have provided. The instructions you have provided in Step B, is it for A70?
Thanks!
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07-19-2020 07:19 PM (Last edited 07-19-2020 07:21 PM ) in
Galaxy AWhen I did that on my devices, I don't need to wait a week...Just tell me about yours
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07-20-2020 08:36 AM in
Galaxy AThanks for the screenshots. I have executed Step B. I'll now wait a week to see if it works.
Thanks!
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07-19-2020 06:02 PM in
Galaxy A- Mark as New
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07-19-2020 06:14 PM in
Galaxy A