ryangab
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08-09-2020 05:17 AM in
Galaxy A
My Samsung A11 keeps sending me notifications that my usb connector is disconnected although I'm not even using my charger, then instead of fast charging,it only says cable charging. My phone also turns on by itself after I press the power button for it to sleep. Please help me or someone explain to me why is this happening. This is mo only phone that I can use for our online class,I don't want my phone to be broken 😭
5 Comments
ryangab
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08-09-2020 05:19 AM (Last edited 08-09-2020 05:19 AM ) in
Galaxy A
here they are
worldsaber321
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08-09-2020 03:00 PM (Last edited 08-09-2020 03:00 PM ) in
Galaxy A
have you tried to reset the settings?
go to General Management>Reset>Reset Settings.
if the problem still occurs, try factory resetting the phone.
go to General Management>Reset>Reset Settings.
if the problem still occurs, try factory resetting the phone.
ryangab
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08-10-2020 02:35 AM in
Galaxy A
I haven't tried that yet but thanks for the tip,I'll try it
worldsaber321
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08-10-2020 02:58 AM in
Galaxy A
im using a11 also and the only software issue I had was the camera buttons when i capture photos in landscape then view the photo, after viewing it at landscape the camera buttons are aligned with the navigational buttons. so probably its a software issue due to the recent july software updates, it's plagued with bugs.
Reesch
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08-09-2020 05:56 PM in
Galaxy A
If resetting didn't work, may I suggest you to an IT expert to help you fix that issue since it is just a software issue. 😊