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Original topic:

HELP A STRESSED STUDENT PLEASE

(Topic created on: 08-09-2020 05:17 AM)
215 Views
ryangab
Active Level 1
Options
Galaxy A
My Samsung A11 keeps sending me notifications that my usb connector is disconnected although I'm not even using my charger, then instead of fast charging,it only says cable charging. My phone also turns on by itself after I press the power button for it to sleep. Please help me or someone explain to me why is this happening. This is mo only phone that I can use for our online class,I don't want my phone to be broken 😭
5 Comments
ryangab
Active Level 1
Galaxy A
0 Likes
worldsaber321
Active Level 1
Galaxy A
have you tried to reset the settings?

go to General Management>Reset>Reset Settings.

if the problem still occurs, try factory resetting the phone.
ryangab
Active Level 1
Galaxy A
I haven't tried that yet but thanks for the tip,I'll try it
0 Likes
worldsaber321
Active Level 1
Galaxy A
im using a11 also and the only software issue I had was the camera buttons when i capture photos in landscape then view the photo, after viewing it at landscape the camera buttons are aligned with the navigational buttons. so probably its a software issue due to the recent july software updates, it's plagued with bugs.
0 Likes
Reesch
Expert Level 5
Galaxy A
If resetting didn't work, may I suggest you to an IT expert to help you fix that issue since it is just a software issue. 😊