samuel462
Active Level 4
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05-29-2019 12:07 PM in
Galaxy A
I have a galaxy A5 2017 and evertime I'm on a app or on my homescreen I get pop ups and then when I click the tab button at the bottom left to see what apps are running I see this promotion tab open . I DONT THINK it's a virus beacuse in device optimization I have virus scanning turned on and every time I scan it says no virus
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Ray1
Expert Level 1
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05-29-2019 12:14 PM in
Galaxy A
It will likely be an app that you installed about the time that you started receiving pop ups that is causing them
Shaggyskunk1BLM
Expert Level 5
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05-29-2019 12:22 PM in
Galaxy A
Adding to what @Ray2 said - If the Samsung app "nice catch" is available for your device from the Galaxy Store - Download & install it - It SHOULD be able to tell you which app you downloaded is responsible for the popup ads 🐧