I have had problems with find my device activating without my permission.
Samsung wants to perform remote access to my phone. I have no intention of giving remote access to my phone but would like to know if anyone has allowed Samsung remote access to their phone and how was it accomplished and is there a running process already on the phone waiting for remote access?
I haven't ever had remote access to my phone. I cannot see any issue with Samsung using remote access to your phone. First I would call Samsung from a landline, explain what the issue is and then let them proceed. If you are on your phone Samsung won't be able to assist with the issue.
I let them remote access my phone when I 1st got it, for me they just deleted and reinstalled the app I was having trouble with, Samsung Health and they lost all my data ffs 🤦. As far as I can tell it's not an open connection and you do have to give permissions b4 they can connect.