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Lovebetty
Active Level 2
Can someone please tell me why I didn't have the latest security update December  for my Samsung A50.  I always go to settings - software update and check update but always tell me I got the October latest version... please someone can help me ... Thank you  
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cloneofghosts
Active Level 3
I looked it up and Chatr is part of Rogers and will get the updates the same time Rogers releases them. You can check Rogers (or Fido as they will have the same info as Rogers) on information when an update will be available.

Fido Update Schedule: https://forums.fido.ca/t5/custom/page/page-id/forumpage.osupgradesen

Rogers Update Schedule: https://communityforums.rogers.com/t5/OS-Upgrades/OS-Upgrade-Schedule/td-p/354931

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mytech
Active Level 10
Keep checking, that's where you'll find the update when your carrier makes it available 👍
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cloneofghosts
Active Level 3
I looked at the carriers update schedules and Telus has listed a Security Update on Dec 23.

Fido has the November Security patch on hold and Rogers has nothing listed at the moment.

If your carrier has an update schedule posted you can check there for dates for OS upgrades and security patches.
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Lovebetty
Active Level 2
thank You
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Lovebetty
Active Level 2
I am with chatr
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TBone
Active Level 10
the updates come when they are available.
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cloneofghosts
Active Level 3
I looked it up and Chatr is part of Rogers and will get the updates the same time Rogers releases them. You can check Rogers (or Fido as they will have the same info as Rogers) on information when an update will be available.

Fido Update Schedule: https://forums.fido.ca/t5/custom/page/page-id/forumpage.osupgradesen

Rogers Update Schedule: https://communityforums.rogers.com/t5/OS-Upgrades/OS-Upgrade-Schedule/td-p/354931

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Lovebetty
Active Level 2
Thank you so much for your help . Merci de votre réponse.
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Samsung_hzDBnb3
Beginner Level 2

I wish they would hurry up. My phone is running 3 security patches behind **bleep** I just bought this phone and already having issues with support. Not a good customer experience.

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Lovebetty
Active Level 2
yeah always like that ....
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