simon555
Beginner Level 2
I'm from Canada but now I'm in Indonesia. When I charge my phone it doesn't charge at all even with an adapter . Who know how to charge his Samsung A50 in a different country ? Please help
6 Comments
Jmak
Active Level 10
You can try wireless charging. If you have access to wireless charger anywhere just to try. If wireless charging works than it can be your USB c port.
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simon555
Beginner Level 2
ok thx and do you know if there is possible that is a usb wire adapted for the country to?
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Jmak
Active Level 10
No power brick and USB should work any where. Did you try PC USB to see if your phone connects or charges?
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Community Manager

Hey @simon555,

 

Seconding @Jmak's suggestion here—have you double-checked that your USB cable is working properly? If it isn't the cable, then it may be your charging port. 

 

Please let us know if you're still having trouble, and we can try to troubleshoot further!

 

Cheers,

Sabrina

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simon555
Beginner Level 2
hey thx ! so ii tried charging with pc and doesn't work. tried with an with the adapter plug (traveling charger ) doesn't work. when I'm charging it, it shows that it's charging (thunder sign) but doesn't get higher %
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Steve_123
Active Level 1

If charging on PC,  give it time, it will be very slow to charge.

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