Original topic:

counterfeit warning notice

(Topic created on: 01-08-2020 01:49 PM)
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SamSungtwo
Active Level 8
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Galaxy A
I purchased my a50 from the Bramalea mall from Freedom mobile in Brampton. Is this store considered valid by Samsung for selling non counterfeit phones?
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SamSungtwo
Active Level 8
Galaxy A
chmultimedia
The same way Samsung messed up updates is the same way sending out a notification that there are contifeits. You are now providing Samsung validated information on how to determine a counterfeit instead of Samsung?
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Galaxy A

Hi @SamSungtwo,

 

Normally, carrier/retailer stores are working in partnership with Samsung. They are recognized as authorized sellers. It should be fine!
If anyone has any concerns - they can ask in the community if they're not sure and we can respond.

 

Cheers,

Jeremy

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SamSungtwo
Active Level 8
Galaxy A
My concern is the reckless way the notification was announced. If there is a counterfeit state what to look for or provide a method of identifying the counterfeit.
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