Original topic:

emails being deleted

(Topic created on: 11-21-2019 08:54 AM)
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Rake1
Beginner Level 2
Options
Galaxy A
My A8 keeps deleting my email l have tried
Changing my settings deleting the account nothing seems to work any ideas
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5 Comments
CHMultimedia
Expert Level 5
Galaxy A
Change your sync period to something longer.
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Rake1
Beginner Level 2
Galaxy A
did that no luck
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Rake1
Beginner Level 2
Galaxy A
as soon as I swipe down looking for more emails whatever is there delete
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Galaxy A

Hi @Rake1,

 

Could you maybe provide more screenshots or more details as to what is happening with your emails? That shouldn't be happening - sorry to hear that.

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Galaxy A
Hi Rake1,

There are many possiblilties. Are you able to tell us how you connect the email? Exchange ActiveSync / POP3 / IMAP?
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