Original topic:

not recieving texts but can send.

(Topic created on: 11-15-2019 11:38 AM)
177 Views
alice1946
Beginner Level 2
Options
Galaxy A
I have a samsung A50 and I can call and receive phone calls. Send texts but cant seem to receive my texts?! Anyone else having this problem? How can i fix this? I checked everything on data and messages settings but I dont see anything that could be wrong. 
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5 Comments
Ray1
Expert Level 2
Galaxy A

If you can't see a solution in your settings I suggest you contact your carrier and ask them if there is a problem with them that you cannot receive text messages.

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carr0498
Active Level 10
Galaxy A

First things first, have you restarted your device?  That should always be your first step.

 

Second, have you cleared your system cache?  That should always be the second thing you do

 

If neither resolve your issue,  as Ray2 states, contact your carrier to see if perhaps there's an issue on their end.

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alice1946
Beginner Level 2
Galaxy A
thank you all. all is good now.
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mytech
Expert Level 3
Galaxy A
What solved your issue 🤷‍♂️
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AceFactor
Beginner Level 2
Galaxy A
my a53 5g was being remotely controlled by somebody else...after I resolved that issue now I can't recieve or send calls and text msges. help anybody??
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