Original topic:

text message sound

(Topic created on: 11-08-2019 09:43 PM)
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Muffet
Active Level 1
Options
Galaxy A
Anyone have trouble with text message sounds not working?  Sound is turned on in the settings but still no sound receiving texts.
16 Comments
Muffet
Active Level 1
Galaxy A
still no sound.
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Muffet
Active Level 1
Galaxy A
Sorry, no sound in safe mode and no sound when I started in normal mode again
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Galaxy A
Wierd. Okay, how about go into General Settings > Sound > Volume > Notifications and change the tone. Will the sound works after tone changed?
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Muffet
Active Level 1
Galaxy A
still nothing, oh, and pop up doesn't work either.
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Galaxy A
Just changing the tone and popup doesn't work? Doesn't make sense. Sorry, don't know what happen. Not the hadware and not the software, also not the configuration. I guess do a full backup of your phone and do a factory reset may fix the problem.
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Muffet
Active Level 1
Galaxy A
okay. thanks for your help.
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mindl
Active Level 8
Galaxy A
sure sounds notification related.
Were you at any point using a different app that may have been default and perhaps still is?
Is your Samsung account signed in elsewhere?
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