EduardAbramovic z
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06-27-2020 03:37 PM in
Galaxy J
My phone says that the device is charging slowly and it recommends me to use its default charger, yet that is what I am using to charge my phone. What's your deal, Samsung? Charot. Lol. 😂
3 Comments
KentTumanda
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06-27-2020 04:28 PM in
Galaxy J
FAQs from Samsung
(My device is charging slowly)
Check your charger.
Although most phone chargers and charging cables look similar, there can be a huge difference between their quality and charging speed. It is always recommended to use the charger that came in the box or an official Samsung replacement as these have been specially made for your device.
If you're using an official charger, check to ensure that there isn't any damage to the cable or plug. If you notice any damage, stop using the charger immediately. While checking your charger, look at the charging port on your device to ensure that it is free from any debris.
(My device is charging slowly)
Check your charger.
Although most phone chargers and charging cables look similar, there can be a huge difference between their quality and charging speed. It is always recommended to use the charger that came in the box or an official Samsung replacement as these have been specially made for your device.
If you're using an official charger, check to ensure that there isn't any damage to the cable or plug. If you notice any damage, stop using the charger immediately. While checking your charger, look at the charging port on your device to ensure that it is free from any debris.
EduardAbramovic z
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06-27-2020 05:43 PM in
Galaxy J
Oh yas. The charger must have been damaged. Maybe I should buy a new one, specially made for my device from Samsung. Thanks a lot!
KentTumanda
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06-27-2020 06:12 PM in
Galaxy J
Welcome💖😃