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05-21-2019 11:10 PM in
Galaxy JHi there,
I recetnly installed an update of my operating system on my Samsung Galaxy J7 neo. My secure folder stopped working after that. My cell hangs and the following message appears. If I try to send feedback it will remain hanged forever. I have to turn it off and then on. Will appreciate help on the issue.
Max
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05-22-2019 01:39 AM (Last edited 05-22-2019 01:39 AM ) in
Galaxy J- Mark as New
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08-18-2019 04:05 PM in
Galaxy JSecure folder appears to be associated to your Samsung account. If it is removed you cannot log into Secure folder.
Possible try creating another Samsung account