Resolved! Solved

Original topic:

Storage problems

(Topic created on: 05-09-2019 09:53 AM)
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Scarlettheart
Active Level 3
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Galaxy J
How do you transfer photos, games etc...
From your phone storage to your memory SD card?

3 Comments
Solution
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Galaxy J

Hey @Scarlettheart,

 

The process of moving photos to your SD card is fairly simple! Try this:

 

  1.  From your app drawer, go to "My Files".
  2.  Tap on "Images" under "Categories".
  3.  From each category, you can tap and hold an image to select multiple.
  4.  Tap on the three dots in the top right corner of the screen.
  5.  Select "Move", and tap on "SD card".
  6.  Choose the folder in your SD card you'd like to move your images to, and tap "Done".

 

If you'd like to move an app, these are the steps:

 

  1.  From the app drawer, navigate to "Settings".
  2.  Tap on "Apps".
  3.  Locate the app you would like to move to your SD card and tap on it.
  4.  Tap on "Storage".
  5.  Under "Storage used", tap on the "Change" button.
  6.  Select "SD card".

 

Hopefully this helps! 😊 If this suggestion works for you, please don't forget to click "Accept as Solution" for others who might be having the same issue.

 

Cheers,

Sabrina

Scarlettheart
Active Level 3
Galaxy J
Thank you 😁
It worked 😃
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Galaxy J

Great to hear, thanks for the update! 😊

 

Cheers,

Sabrina