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brotzela09zz123
Active Level 3
Can someone please explain how to fix the crashing issue with the galaxy j3 prime. I've already factory reset my phone, and I've called Samsung to get it fixed, but nothing!!! Can anyone please tell me how to fix this problem! It only happens in games and apps installed by me, and I'm a gamer so I don't want to uninstall my games/apps. Please let me know about anything that can fix the problem.
23 Comments
thebigguy86
Active Level 4
that's not a device you want to be doing for gaming on
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brotzela09zz123
Active Level 3
I can't get a new phone tho, my contact isn't up until next June...
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Shaggyskunk1
Expert Level 5
Any chance you Installed games from an "alternative" store? or using "cracked" or "patched" games... If so - That's definitely a good place to start.
Also keep in mind the performance & storage parameters of your device - If you're stretching the capabilities of a device it's going to be more prone to crashes 🐧
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brotzela09zz123
Active Level 3
my phone had been fine until android 8.1.0 update
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CHMultimedia
Expert Level 5
The J3 is the worst Samsung device you could buy for Gaming. You are exhausting the very few resources it has. And when this happens... crash....
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brotzela09zz123
Active Level 3
what should I do then?
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flamebird786
Active Level 7
Buy a proper gaming phone. Cause it won't run those games. I would recoment the galaxy s7 and up.
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415lunattp
Active Level 1
your best bet is to get another phone (Samsung or not) and the J3 Prime is the last thing you want to use with gaming. It's more for like everyday use more than everything use.
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brotzela09zz123
Active Level 3
if I get my phone looked at by Samsung and they replace, will I get a different model phone? (other than the j3 prime)
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