not happy with my Samsung phone.....

[brotzela09zz123]

Can someone please explain how to fix the crashing issue with the galaxy j3 prime. I've already factory reset my phone, and I've called Samsung to get it fixed, but nothing!!! Can anyone please tell me how to fix this problem! It only happens in games and apps installed by me, and I'm a gamer so I don't want to uninstall my games/apps. Please let me know about anything that can fix the problem.

[thebigguy86]

that's not a device you want to be doing for gaming on

[brotzela09zz123]

I can't get a new phone tho, my contact isn't up until next June...

[brotzela09zz123]

my phone had been fine until android 8.1.0 update

[CHMultimedia]

The J3 is the worst Samsung device you could buy for Gaming. You are exhausting the very few resources it has. And when this happens... crash....

[brotzela09zz123]

what should I do then?

[flamebird786]

Buy a proper gaming phone. Cause it won't run those games. I would recoment the galaxy s7 and up.

[415lunattp]

your best bet is to get another phone (Samsung or not) and the J3 Prime is the last thing you want to use with gaming. It's more for like everyday use more than everything use.

[brotzela09zz123]

if I get my phone looked at by Samsung and they replace, will I get a different model phone? (other than the j3 prime)

[brotzela09zz123]

my phone is crashing and it has been happening since October. that is why I asked that. please read the comment section above next time