Original topic:

still crashing...

(Topic created on: 04-29-2019 05:47 PM)
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brotzela09zz123
Active Level 3
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Galaxy J
Why why why can't samsung fix the problem with the galaxy j3 prime restarting!!! It's been over 5 months that it's been crashing. I've factory reset my phone 2 days ago and it hasn't worked at ALL. if someone can help, please tell me what to do, weather its waiting for an update or doing something in settings. 
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4 Comments
CHMultimedia
Expert Level 5
Galaxy J
Why didn't you go get it repaired?
Galaxy J
because the repairs are the cost of almost 3 j3 primes
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TBone
Expert Level 1
Galaxy J
you restoring your settings? because that could be the issue. try just restoring contacts maybe messages calendar pictures and just do not restore your settings and just manually set it up. because I had a similar issue with my s9 and I did a factory reset and I did not restore the settings and the issue seems to have been solved for me.
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Galaxy J
but I didn't restore settings tho
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