Original topic:

Cannot check for updates while on wifi- Note9

(Topic created on: 06-16-2019 08:39 AM)
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XO-GHOST
Active Level 1
Options
Galaxy Note
Whenever I check for software updates when my phone is on wifi, It shows chexking for updates for some time and in the end it just fails with the error message saying "Couldn't download, failed to connect to server" something along those lines.
But if I check for updates when I am using mobile data then it works just fine. 
Does anyone else face the same problem?
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12 Comments
GG2
Expert Level 3
Galaxy Note
Telus did have a very good service when i was with them, however, they were the worst when it came to negotiating a good plan for all my lines. Also, i had weak reception and slow data speeds with them, but this was yrs ago.
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CHMultimedia
Expert Level 5
Galaxy Note
It is an issue for me and I'm on Rogers. It's not a carrier issue
AlienX
Beginner Level 2
Galaxy Note

Hi, i have galaxy a80, it downloads the pie update but it can't install, same error( can't connect with server). I am on wifi and carrier is unlocked.

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