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09-04-2020 07:59 AM in
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09-04-2020 08:23 AM in
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09-04-2020 08:45 AM in
Galaxy NoteThanks Tallman.
Please let us know which app is causing the issue and Is there any particular case that makes the app freezing.
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09-04-2020 08:56 AM (Last edited 09-04-2020 08:57 AM ) in
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09-04-2020 09:35 AM in
Galaxy NoteI used all the apps you have mentioned, except Google play movie app. I don't see movie from DeX. I have no frozen problem in Adobe and MS Word apps.
How do you connect DeX mode?
- Connect from N20U using USB-C to HDMI to TV?
- Connect from N20U using USB-C to USB-C to computer?
- Connect from N20U using USB-C to USB-A to computer?
- Connect from N20U wirelessly to TV?
From your description, sounds like speed connection between your phone and display. If using cable, try using different cable. Make sure you use USB 3.0 port for the connection for better performance.
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09-04-2020 09:00 AM in
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09-04-2020 10:32 AM in
Galaxy NoteEven when the note shuts off after no use for a bit it gets a weird screen instead of going off. Nothing with the Note 10+ or Note 9
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09-04-2020 11:11 AM in
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09-04-2020 11:15 AM in
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09-04-2020 01:03 PM in
Galaxy Note