Original topic:

Front camera not working

(Topic created on: 11-26-2017 09:17 AM)
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chaxav
Beginner Level 2
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Galaxy Note
My selfie cam do not work. When i want to take a selfie the phone become black and switch by itself to the back camera which work great.
I restarted the phone the many time its doesn't help. What should i do?
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5 Comments
Galaxy Note
do you know how to get into Samsung diagnostic menu? check the front camera from there
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Galaxy Note
Run a diagnostic as @SnowCat19 mentioned, you can also run a diagnostic from the Samsung Members app.af561a5d-0dc0-4212-9f80-cf43c6e226bd.jpg
Moderator_
Moderator
Moderator
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Galaxy Note
Hey @chaxav, as other fellow members have suggested, please try using the diagnostic function in the members app first. if there does turn out to be a problem, please bring your device into you local Samsung service location and we can help from there.

-Nick
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chaxav
Beginner Level 2
Galaxy Note
I did everything the other member wrote me. Nothing work, finaly I got my phone change.
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CeeGee
Beginner Level 2
Galaxy Note
front camera not working - help!!!
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