Original topic:

Live Message Not Working

(Topic created on: 04-12-2020 10:43 AM)
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Deevvv
Active Level 6
Options
Galaxy Note
I have tried taking the Live Message feature on and off from the s-pen panel but it doesn't seem to work at all. I click on live message button but it doesn't open anything and doesn't work...

Please help
I have Note 10+
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4 Comments
Galaxy Note
Hi ThePagelBoy,

2 Suggestions here:

- Open Settings→ Apps→ Live Message→ Storage
Click clear data and clear cache
Reboot your phone
Try open Like Message again.

If above suggestion not work for you, try below suggestion.

- Shutdown your phone
- Press and hold volume up + Bixby button
- Release buttons when screen change to blue color
- use vol up and down to navigate
- choose Wipe Cache Partition
- Press Bixby button for OK
- choose Reboot

Try open Live Message again.
keagan
Moderator
Moderator
Options
Galaxy Note

I appreciate your help@Tallman

Hey @ ThePagalBoy

Please try the suggestions provided by @ Tallman  and write back to us if the problem is fixed.

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Deevvv
Active Level 6
Galaxy Note
I have tried both of these options but none work for me.
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Galaxy Note
Ok, do this

Open Settings→ Apps→ Live Message

click 3 dots on top right
Click uninstall updates
Try again on Live Message
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