Original topic:

Note 9 HDR video bug (brightness flicker).

(Topic created on: 10-29-2018 01:58 PM)
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XO-GHOST
Active Level 1
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Galaxy Note
Whenever I play a HDR video on youtube. The screen brightness starts flickering between low and high. Even turning on or off the auto brightness doesn't help. I don't know if it is a problem with the YouTube app or Note 9's HDR controller. Has anyone else been facing this issue? 
5 Comments
Samesung
Active Level 10
Galaxy Note
No issue with my Note 9. Try clearing the app cache or uninstall and reinstall the app. Hope it works!
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Galaxy Note
No issues for me either
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Moderator_
Moderator
Moderator
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Galaxy Note
Hi @Abhi, perhaps try what @Samesung suggested and see if that helps. You can also try switching Auto brightness off by going into settings > display > turn Auto brightness node off. If the issue persists, please take your device into your local Samsung Service Center so that they can physically inspect the issue. (http://www.samsung.com/ca/support/servicelocation/). Thanks!
-Irene
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dimonoid
Active Level 3
Galaxy Note
I have noticed this issue also.
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XO-GHOST
Active Level 1
Galaxy Note
So, apparently this only happens if I am using the phone in dark environments. Like if the room lights are dimmed or off. Works fine if there is plenty of light. So I would believe it is a bug with the auto brightness.
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