XO-GHOST
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10-27-2018 08:58 PM in
Galaxy Note
Whenever I play a HDR video on youtube. The screen brightness starts flickering between low and high. Even turning on or off the auto brightness doesn't help. I don't know if it is a problem with the YouTube app or Note 9's HDR controller. Has anyone else been facing this issue?
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Samesung
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10-28-2018 12:43 AM in
Galaxy Note
No issue with my Note 9. Try clearing the app cache or uninstall and reinstall the app. Hope it works!
Cprice
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10-28-2018 08:31 AM in
Galaxy Note
No issues for me either
Moderator_
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10-29-2018 01:58 PM in
Galaxy Note
Hi @Abhi, perhaps try what @Samesung suggested and see if that helps. You can also try switching Auto brightness off by going into settings > display > turn Auto brightness node off. If the issue persists, please take your device into your local Samsung Service Center so that they can physically inspect the issue. (http://www.samsung.com/ca/support/servicelocation/). Thanks!
-Irene
-Irene
dimonoid
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10-29-2018 09:27 PM in
Galaxy Note
I have noticed this issue also.
XO-GHOST
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11-10-2018 02:04 PM in
Galaxy Note
So, apparently this only happens if I am using the phone in dark environments. Like if the room lights are dimmed or off. Works fine if there is plenty of light. So I would believe it is a bug with the auto brightness.