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Original topic:

Note Screen Issue

(Topic created on: 05-22-2020 11:15 PM)
664 Views
KennBG
Active Level 1
Options
Galaxy Note
Been experiencing a screen issue for more than a month already.

Green Screen
Black Lines
White Rectangle
Overheating

I am experiencing these problems everytime I use the Power Button to unlock my phone. But if I unlock using the always on display (by double tapping the screen), it works properly.

Any fix for this?
10 Comments
Kurisuchan
Active Level 3
Galaxy Note
Maybe your Hardkey is damaged? Why don't you call costumer service of Samsung located here in Samsung Members App?
0 Likes
KennBG
Active Level 1
Galaxy Note
I tried but their soft repair doesn't work.
0 Likes
nhel21
Active Level 2
Galaxy Note
Updated 2.1 Ui ver?
0 Likes
KennBG
Active Level 1
Galaxy Note
Yes! 😥
0 Likes
nhel21
Active Level 2
Galaxy Note
try mo wife cache partition..my isa pang apps sa edge para di ma damage powerbutton..softkeyedge.
KennBG
Active Level 1
Galaxy Note
didnt work
0 Likes
harvyboi
Beginner Level 3
Galaxy Note
lots of samsung users are experiencing this kind of problem, i am also experiencing it on S9+....suggestions by samsung customer care doent resolve the problem....
KennBG
Active Level 1
Galaxy Note
same
0 Likes
Chanmnn
Active Level 2
Galaxy Note
same..i'm experiencing this exact issues on my Note 8 after security update