Original topic:

S Pen Faulty/Broken

(Topic created on: 09-08-2016 09:39 AM)
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Hannamazin
Beginner Level 4
Options
Galaxy Note
My S Pen does not work the way that it should.
Instead of hovering, it acts as if it is continuously pressed. It makes handwriting not legible, and Mose S Pen features not usable. I contacted Samsung yesterday and was instructed to do a hard reset to the phone to rule out any software issues. I did hard reset the phone (with much regret), but it was no help. I am so frustrated that this broke in 3 weeks after purchase. So disappointed.
Does anyone have a solution for this problem? I asked Samsung for a replacement to the S Pen and waiting to hear their response.d657762c-aed2-4d9f-a232-11d3f7aace60.jpg
4 Comments
bolt1469
Beginner Level 2
Galaxy Note
mine does the same thing.
0 Likes
chrisdugar
Active Level 5
Galaxy Note
change the phone.. but i donr have this problem with my note 7
0 Likes
westoeast
Active Level 3
Galaxy Note
send to replace but as recall
0 Likes
maxxxs
Active Level 1
Galaxy Note
I have the same problem and the tablet is brand new
0 Likes